Google Calendar
Freshservice

Google Calendar and Freshservice Integration

Seamlessly synchronize your Google Calendar with Freshservice to streamline your IT service management and scheduling.

Explore Triggers and Actions

New Cancelled Event
Trigger new event when a Google Calendar event is cancelled or deleted
New Ended Event
Trigger new event when a Google Calendar event ends
New Calendar Created
Trigger new event when a calendar is created.
New Event Matching a Search
Trigger new event when a Google Calendar event is created that matches a search
New Upcoming Event Alert
Trigger new event based on a time interval before an upcoming event in the calendar.
New Created or Updated Event (Instant)
Trigger new event when a Google Calendar events is created or updated (does not trigger cancelled events)
Create Ticket
Create a new ticket.
Create Solution Article
Create a solution article.
Delete Solution Article
Delete a solution article.
Get Solution Article
Get a solution article by ID.
List Solution Articles
List all solution articles.
Get Ticket
Get a ticket by ID.
List Solution Categories
List all solution categories.
Update Solution Article
Update a solution article.
Update Ticket
Update a ticket.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Google Calendar and Freshservice?

The Google Calendar and Freshservice integration enables IT teams to effortlessly manage and schedule tasks, incidents, and service requests by syncing events and reminders directly within Freshservice. Stay organized, improve collaboration, and never miss important deadlines by having your calendar and service desk in perfect harmony.

Connect
Google Calendar
and
Freshservice
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Google Calendar and Freshservice integration work?

This integration syncs your Google Calendar events with Freshservice, allowing you to view, create, and update calendar events related to tickets, tasks, and service requests directly from the Freshservice platform.

Can I schedule Freshservice tasks directly from Google Calendar?

Yes, you can create and update Freshservice tasks and incidents from your Google Calendar events, ensuring all your IT activities are aligned and easily accessible.

Is the integration secure and compliant with data privacy standards?

Absolutely. The integration uses secure OAuth authentication and adheres to industry-standard data privacy and security protocols to protect your information.

Will syncing Google Calendar with Freshservice affect existing calendar events?

No, the integration is designed to sync only relevant Freshservice-related events without altering your existing personal or work calendar entries.

How do I set up the Google Calendar and Freshservice integration?

Setup is simple: connect your Google account within Freshservice, grant the necessary permissions, and configure sync preferences to start managing your IT tasks and schedules seamlessly.

Built by folks who built