Google Calendar
Zendesk

Google Calendar and Zendesk Integration

Seamlessly sync your Google Calendar with Zendesk to streamline your support scheduling and boost team productivity.

Explore Triggers and Actions

New Cancelled Event
Trigger new event when a Google Calendar event is cancelled or deleted
New Ended Event
Trigger new event when a Google Calendar event ends
New Calendar Created
Trigger new event when a calendar is created.
New Event Matching a Search
Trigger new event when a Google Calendar event is created that matches a search
New Upcoming Event Alert
Trigger new event based on a time interval before an upcoming event in the calendar.
New Created or Updated Event (Instant)
Trigger new event when a Google Calendar events is created or updated (does not trigger cancelled events)
Update Ticket
Updates a ticket.
Search Tickets
Searches for tickets using Zendesk's search API.
Get Ticket Info
Retrieves information about a specific ticket.
List Tickets
Retrieves a list of tickets.
Delete Ticket
Deletes a ticket.
Create Ticket
Creates a ticket.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

No usecase found. Try searching again.

What can Ayudo do with Google Calendar and Zendesk?

Our Google Calendar and Zendesk integration allows support teams to effortlessly manage appointments, schedule follow-ups, and track customer interactions all in one place. Automatically sync events and reminders between platforms to ensure no customer request goes unnoticed, improving response times and enhancing customer satisfaction.

Connect
Google Calendar
and
Zendesk
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Google Calendar and Zendesk integration work?

The integration connects your Zendesk tickets with your Google Calendar events, allowing you to create, view, and update calendar appointments directly from Zendesk. This ensures your support schedule stays organized and up-to-date without switching between apps.

Can I schedule follow-up meetings with customers using this integration?

Yes, you can easily schedule follow-up meetings or calls with customers by creating Google Calendar events linked to specific Zendesk tickets, keeping all relevant information centralized.

Is the calendar sync automatic or manual?

The sync can be set to automatic, ensuring any changes in Zendesk or Google Calendar are reflected in real-time, or manual, depending on your team’s preferences and workflow requirements.

Does this integration support multiple Google Calendar accounts?

Yes, you can connect multiple Google Calendar accounts to Zendesk, making it ideal for teams managing different calendars or working across various departments.

Is my data secure when using this integration?

Absolutely. We use industry-standard encryption and follow strict security protocols to ensure your calendar and customer data remain safe and confidential at all times.

Built by folks who built