Google Calendar
Zoho Desk

Google Calendar and Zoho Desk Integration

Seamlessly connect Google Calendar with Zoho Desk to streamline your customer support scheduling and improve team productivity.

Explore Triggers and Actions

New Cancelled Event
Trigger new event when a Google Calendar event is cancelled or deleted
New Ended Event
Trigger new event when a Google Calendar event ends
New Calendar Created
Trigger new event when a calendar is created.
New Event Matching a Search
Trigger new event when a Google Calendar event is created that matches a search
New Upcoming Event Alert
Trigger new event based on a time interval before an upcoming event in the calendar.
New Created or Updated Event (Instant)
Trigger new event when a Google Calendar events is created or updated (does not trigger cancelled events)
Update Contact
Updates details of an existing contact.
Update Ticket
Updates an existing ticket.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Google Calendar and Zoho Desk?

Our Google Calendar and Zoho Desk integration allows support teams to effortlessly sync appointments, schedule follow-ups, and manage customer interactions all in one place. By linking your calendars with your helpdesk, you can automate ticket scheduling, avoid double bookings, and keep your team aligned on customer commitments. This integration enhances visibility into support activities and ensures timely responses, making customer service more efficient and organized.

Connect
Google Calendar
and
Zoho Desk
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Google Calendar and Zoho Desk integration work?

The integration syncs your Google Calendar events with Zoho Desk tickets, enabling you to schedule, view, and manage customer support appointments directly within Zoho Desk. It automatically updates event details and notifies your team of upcoming meetings or follow-ups.

Can I create calendar events from Zoho Desk tickets?

Yes, you can create Google Calendar events directly from Zoho Desk tickets to schedule calls, meetings, or follow-ups with customers, ensuring all relevant information is linked and accessible.

Is the integration real-time?

Yes, the synchronization between Google Calendar and Zoho Desk happens in real-time, keeping your schedules and ticket timelines up to date without manual intervention.

Will this integration help prevent scheduling conflicts?

Absolutely. By syncing your calendars, the integration helps avoid double bookings and scheduling conflicts, ensuring your support team can manage their time effectively and provide timely customer service.

What are the setup requirements for this integration?

To set up the integration, you need active Google Calendar and Zoho Desk accounts with appropriate permissions. The setup process involves authorizing access between the two platforms through a secure OAuth connection, which can be completed within minutes.

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