Google Contacts
Intercom

Google Contacts and Intercom Integration

Seamlessly sync your Google Contacts with Intercom to enhance customer engagement and streamline communication.

Explore Triggers and Actions

New Contact Created
Trigger new event when a new contact is created.
New Contact Group Created
Trigger new event when a new contact group is created.
Contact Group Updated
Trigger new event when a contact group is updated.
Contact Updated
Trigger new event when a contact is updated.
Send Incoming Message
Send a message from a user into your Intercom app. here.
Send Message To Contact
Send a message to a contact in Intercom.
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated.
Reply To Conversation
Add a reply or a note to an existing conversation thread.
Create Note
Creates a note for a specific user.
Add Tag To Contact
Adds a specific tag to a contact in Intercom.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Google Contacts and Intercom?

Our Google Contacts and Intercom integration allows you to automatically sync your contact lists, ensuring your customer data is always up-to-date across platforms. This integration helps you personalize conversations, improve lead management, and deliver timely support by unifying your contact information in one place.

Connect
Google Contacts
and
Intercom
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Google Contacts and Intercom integration work?

Once connected, the integration automatically syncs your Google Contacts with Intercom, updating contact details in real-time to keep your customer profiles accurate and comprehensive.

Can I control which contacts are synced between Google Contacts and Intercom?

Yes, you can customize sync settings to select specific groups or labels in Google Contacts to sync with Intercom, ensuring only relevant contacts are transferred.

Is the sync one-way or two-way?

The integration supports two-way sync, meaning updates made in either Google Contacts or Intercom will reflect in the other platform, maintaining consistent data across both.

Will syncing contacts affect my existing Intercom conversations?

No, syncing contacts will not disrupt your existing Intercom conversations. It only updates contact information to help you provide more personalized and efficient support.

Is my data secure during the sync process?

Absolutely. We use industry-standard encryption and security protocols to ensure your contact data remains safe and confidential throughout the syncing process.

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