Google Contacts
Twilio

Google Contacts and Twilio Integration

Seamlessly connect your Google Contacts with Twilio to automate communication and enhance customer engagement.

Explore Triggers and Actions

New Contact Created
Trigger new event when a new contact is created.
New Contact Group Created
Trigger new event when a new contact group is created.
Contact Group Updated
Trigger new event when a contact group is updated.
Contact Updated
Trigger new event when a contact is updated.
Send Message
Send an SMS text with optional media files
Send SMS Verification
Send an SMS verification to a phone number
List Transcripts
Return a list of transcripts
Phone Number Lookup
Lookup information about a phone number
List Messages
Return a list of messages associated with your account
List Message Media
Return a list of media associated with your message
List Calls
Return a list of calls associated with your account
Get Transcripts
Retrieves full transcripts for the specified transcript SIDs
Get Message
Return details of a message

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Google Contacts and Twilio?

Our Google Contacts and Twilio integration empowers your business to sync contacts effortlessly and leverage Twilio's powerful messaging and voice capabilities. Automatically update your contact lists, send personalized SMS, and manage calls directly through Twilio using your Google Contacts data, streamlining your communication workflows and boosting productivity.

Connect
Google Contacts
and
Twilio
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Google Contacts and Twilio integration work?

The integration syncs your Google Contacts with Twilio, allowing you to access and use your contact data within Twilio’s platform for messaging, voice calls, and automation. Changes in Google Contacts are reflected in Twilio in real-time or at scheduled intervals.

Can I send bulk SMS messages to my Google Contacts using Twilio?

Yes, once your Google Contacts are synced with Twilio, you can create and send bulk SMS campaigns directly through Twilio’s messaging services, targeting your imported contacts efficiently.

Is my contact data secure during the integration process?

Absolutely. We use secure OAuth authentication for Google Contacts and follow Twilio’s best practices for data security, ensuring your contact information is encrypted and protected at all times.

Can I customize messages sent through Twilio using Google Contacts data?

Yes, you can personalize your SMS and voice messages by dynamically inserting contact details such as names or other fields from your Google Contacts, making your communication more engaging and relevant.

What are the prerequisites to set up this integration?

You need an active Google account with access to Google Contacts and a Twilio account with messaging or voice capabilities enabled. Our platform will guide you through the authorization and setup process step-by-step.

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