Google Contacts
Zoho Desk

Google Contacts and Zoho Desk Integration

Seamlessly sync your Google Contacts with Zoho Desk to enhance your customer support experience.

Explore Triggers and Actions

New Contact Created
Trigger new event when a new contact is created.
New Contact Group Created
Trigger new event when a new contact group is created.
Contact Group Updated
Trigger new event when a contact group is updated.
Contact Updated
Trigger new event when a contact is updated.
Add Ticket Attachment
Attaches a file to a ticket.
Create Contact
Creates a contact in your help desk portal.
Create Account
Creates an account in your help desk portal.
Add Ticket Comment
Adds a comment to a ticket.
Create Ticket
Creates a ticket in your helpdesk.
Find Contact
Searches for contacts in your help desk portal.
Find or Create Contact
Finds or create a contact.
Search Ticket
Searches for tickets in your help desk.
Send E-Mail Reply
Sends an email reply.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Google Contacts and Zoho Desk?

The integration between Google Contacts and Zoho Desk allows you to automatically sync and access your contact information within your helpdesk platform. This ensures your support agents have up-to-date customer details at their fingertips, enabling faster response times and personalized service. Keep your contacts unified across platforms without manual imports or data discrepancies.

Connect
Google Contacts
and
Zoho Desk
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Google Contacts and Zoho Desk integration work?

Once connected, the integration syncs your Google Contacts with Zoho Desk, allowing your support team to view and manage contact details directly within Zoho Desk. Updates made in Google Contacts reflect automatically, ensuring data consistency.

Is the contact sync one-way or two-way?

The integration supports two-way sync, meaning changes in either Google Contacts or Zoho Desk will update the other platform to keep your contact information consistent.

Can I control which contacts are synced between Google Contacts and Zoho Desk?

Yes, you can customize sync settings to include specific groups or labels from Google Contacts, allowing you to sync only relevant contacts to Zoho Desk.

Will syncing contacts affect existing data in Zoho Desk?

No, the integration is designed to merge contacts without overwriting existing data. It intelligently updates records to prevent duplicates and maintain data integrity.

How do I set up the Google Contacts and Zoho Desk integration?

To set up, navigate to Zoho Desk’s integrations section, select Google Contacts, and authorize access. Follow the on-screen prompts to customize sync preferences and start syncing your contacts seamlessly.

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