Google Docs
Aircall

Google Docs and Aircall Integration

Seamlessly connect your Aircall calls with Google Docs to streamline note-taking and improve team collaboration.

Explore Triggers and Actions

New Document Created (Instant)
Trigger new event when a new document is created in Google Docs.
New or Updated Document (Instant)
Trigger new event when a document is created or updated in Google Docs.
Get Call
Retrieves details about a call.
Update Contact
Update a contact in Aircall.
Create Contact
Create a contact in Aircall.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Google Docs and Aircall?

The Google Docs and Aircall integration empowers your team to automatically log call details and transcribe conversations directly into Google Docs. Capture important call insights, create shared meeting notes, and keep your documentation organized without switching between apps. This integration enhances productivity by centralizing communication records and enabling real-time collaboration on call summaries and follow-ups.

Connect
Google Docs
and
Aircall
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Google Docs and Aircall integration work?

Once connected, your Aircall calls can be automatically logged into Google Docs with call details and transcriptions. You can create or update documents in real-time, ensuring all call notes are centralized and easily accessible.

Can I customize what information is saved to Google Docs from Aircall calls?

Yes, you can customize templates and specify which call details, such as caller information, call duration, and transcriptions, are included in your Google Docs to fit your workflow.

Is the call transcription feature accurate and available for all calls?

Our integration uses advanced AI-powered transcription to provide highly accurate call transcriptions. Transcriptions are available for all supported calls made or received through Aircall.

Do I need technical skills to set up the integration?

No technical expertise is required. The integration setup is straightforward with step-by-step instructions to connect your Aircall account to Google Docs in minutes.

Is my call data secure when using this integration?

Absolutely. We prioritize your data security by using encrypted connections and adhering to strict privacy standards to ensure your call information remains safe and confidential.

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