Google Docs
Okta

Google Docs and Okta Integration

Seamlessly connect Google Docs with Okta for secure, streamlined document access and management.

Explore Triggers and Actions

New Document Created (Instant)
Trigger new event when a new document is created in Google Docs.
New or Updated Document (Instant)
Trigger new event when a document is created or updated in Google Docs.
Create User
Creates a new user in the Okta system.
Get User
Fetches the information of a specific user from the Okta system.
Update User
Updates the profile of a specific user in the Okta system.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Google Docs and Okta?

Our Google Docs and Okta integration enables organizations to unify identity management with document collaboration. By linking Google Docs to Okta's Single Sign-On (SSO) and user provisioning capabilities, teams can securely access, share, and manage documents without compromising on security or productivity. This integration simplifies user access control, enhances compliance, and reduces IT overhead by automating user lifecycle management within Google Docs.

Connect
Google Docs
and
Okta
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Google Docs and Okta integration improve security?

The integration leverages Okta’s Single Sign-On (SSO) and Multi-Factor Authentication (MFA) to ensure that only authorized users can access Google Docs. This reduces the risk of unauthorized access and enhances overall document security.

Can I automate user provisioning for Google Docs through Okta?

Yes, Okta automates user provisioning and deprovisioning for Google Docs, ensuring that users have appropriate access based on their role and status within your organization, which helps maintain compliance and reduces manual IT tasks.

Is it possible to manage access permissions for Google Docs via Okta?

While Okta manages user authentication and provisioning, access permissions within Google Docs are controlled through Google Workspace settings. However, Okta ensures that only authenticated users can reach those permission layers.

What are the setup requirements for integrating Google Docs with Okta?

You need an active Google Workspace account and an Okta administrator account. The integration involves configuring Google Workspace as an application in Okta, setting up SSO, and enabling provisioning features.

Does this integration support multi-factor authentication (MFA)?

Yes, Okta’s MFA can be enforced for Google Docs access, adding an extra layer of security by requiring users to verify their identity through multiple factors before accessing documents.

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