Google Docs and Twilio Integration

Explore Triggers and Actions

New Document Created (Instant)

Trigger new event when a new document is created in Google Docs.

New or Updated Document (Instant)

Trigger new event when a document is created or updated in Google Docs.

Send Message

Send an SMS text with optional media files

Send SMS Verification

Send an SMS verification to a phone number

List Transcripts

Return a list of transcripts

Phone Number Lookup

Lookup information about a phone number

List Messages

Return a list of messages associated with your account

List Message Media

Return a list of media associated with your message

List Calls

Return a list of calls associated with your account

Get Transcripts

Retrieves full transcripts for the specified transcript SIDs

Get Message

Return details of a message

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Google Docs and Twilio?

Our Google Docs and Twilio integration empowers you to send SMS, voice calls, and notifications without leaving your document workspace. Whether you're managing client communications, sending alerts, or automating reminders, this integration streamlines your workflow by combining the power of Google's collaborative editing with Twilio's robust messaging platform.

Frequently asked questions

How do I set up the Google Docs and Twilio integration?

To set up the integration, install the Twilio add-on from the Google Workspace Marketplace, connect your Twilio account by entering your API credentials, and authorize the necessary permissions. Once connected, you can start sending messages directly from your Google Docs.

Can I send bulk SMS messages from Google Docs using this integration?

Yes, you can send bulk SMS messages by formatting a list of phone numbers within your Google Doc and using the integration's bulk messaging feature to send personalized messages efficiently.

Is it possible to automate notifications based on document changes?

Absolutely! You can configure triggers to send SMS or voice notifications via Twilio whenever specific changes or comments are made in your Google Docs, keeping your team or clients instantly informed.

Are there any costs associated with using Twilio through Google Docs?

While the Google Docs add-on is free to install, Twilio charges apply based on your usage of SMS, voice calls, or other communication services. Please refer to Twilio's pricing page for detailed information.

Is my data secure when using this integration?

Yes, your data security is our priority. The integration uses secure OAuth authentication and complies with industry-standard encryption protocols to protect your information during transmission and storage.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Google Docs and Twilio?

Frequently asked questions

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