Google Sheets and Intercom Integration

Explore Triggers and Actions

New Comment (Instant)

Trigger new event each time a comment is added to a spreadsheet.

New Row Added

Trigger new event each time a row or rows are added to the bottom of a spreadsheet.

New Row Added (Instant)

Trigger new event each time a row or rows are added to the bottom of a spreadsheet.

New Updates (Instant)

Trigger new event each time a row or cell is updated in a spreadsheet.

New Worksheet (Instant)

Trigger new event each time a new worksheet is created in a spreadsheet.

Send Incoming Message

Send a message from a user into your Intercom app. here.

Send Message To Contact

Send a message to a contact in Intercom.

Upsert Contact

Create a new contact. If there is already a contact with the email provided, the existing contact will be updated.

Reply To Conversation

Add a reply or a note to an existing conversation thread.

Create Note

Creates a note for a specific user.

Add Tag To Contact

Adds a specific tag to a contact in Intercom.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Google Sheets and Intercom?

Our Google Sheets and Intercom integration empowers your team to automatically import, update, and analyze Intercom conversations, user data, and metrics directly within Google Sheets. This connection enables real-time data synchronization, making it easier to generate custom reports, track customer interactions, and enhance your support and sales workflows without manual data entry.

Frequently asked questions

How does the Google Sheets and Intercom integration work?

The integration connects your Intercom account to Google Sheets, allowing you to pull in customer conversations, user profiles, and event data automatically. You can set up scheduled syncs or refresh data on demand to keep your spreadsheets up to date.

What types of Intercom data can I sync with Google Sheets?

You can sync a variety of Intercom data including conversations, user attributes, company details, tags, and custom events. This flexibility helps you create tailored reports and dashboards based on your specific business needs.

Is any coding required to set up the integration?

No coding is required. Our integration features a user-friendly interface that guides you through connecting your accounts and selecting the data you want to sync, making it accessible for users of all technical levels.

Can I automate data updates between Intercom and Google Sheets?

Yes, you can schedule automatic updates at intervals that suit your workflow, ensuring your Google Sheets always reflect the latest Intercom data without manual intervention.

Is my data secure when using this integration?

Absolutely. We use industry-standard encryption and follow strict security protocols to protect your data during transfer and storage. Your credentials and information remain confidential and secure at all times.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Google Sheets and Intercom?

Frequently asked questions

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