Google Sheets and Twilio Integration

Explore Triggers and Actions

New Comment (Instant)

Trigger new event each time a comment is added to a spreadsheet.

New Row Added

Trigger new event each time a row or rows are added to the bottom of a spreadsheet.

New Row Added (Instant)

Trigger new event each time a row or rows are added to the bottom of a spreadsheet.

New Updates (Instant)

Trigger new event each time a row or cell is updated in a spreadsheet.

New Worksheet (Instant)

Trigger new event each time a new worksheet is created in a spreadsheet.

Send Message

Send an SMS text with optional media files

Send SMS Verification

Send an SMS verification to a phone number

List Transcripts

Return a list of transcripts

Phone Number Lookup

Lookup information about a phone number

List Messages

Return a list of messages associated with your account

List Message Media

Return a list of media associated with your message

List Calls

Return a list of calls associated with your account

Get Transcripts

Retrieves full transcripts for the specified transcript SIDs

Get Message

Return details of a message

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Google Sheets and Twilio?

Our Google Sheets and Twilio integration empowers you to send SMS, WhatsApp messages, and voice calls directly from your spreadsheets. Automate notifications, reminders, and alerts without leaving Google Sheets. Simply map your data and trigger communications instantly, saving time and reducing manual effort.

Frequently asked questions

How do I connect Google Sheets with Twilio?

You can connect Google Sheets with Twilio by installing our integration add-on or using a pre-built script that links your spreadsheet data to your Twilio account. Authenticate your Twilio credentials, map your data fields, and start sending messages directly from your sheet.

What types of messages can I send using this integration?

You can send SMS, WhatsApp messages, and initiate voice calls through Twilio directly from Google Sheets. This allows for versatile communication options depending on your needs.

Can I automate message sending based on spreadsheet updates?

Yes, the integration supports automation rules and triggers. For example, you can set it to send messages automatically when new rows are added or when specific cell values change.

Is my data secure when using this integration?

Absolutely. All data transmissions between Google Sheets and Twilio are encrypted. We adhere to industry best practices to ensure your information remains confidential and secure.

Do I need coding skills to use this integration?

No coding skills are required. Our integration is designed for ease of use with a user-friendly interface and step-by-step setup. However, advanced users can customize scripts for more complex workflows.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Google Sheets and Twilio?

Frequently asked questions

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