Google Sheets
Zendesk

Google Sheets and Zendesk Integration

Seamlessly connect Google Sheets with Zendesk to streamline your customer support data management and reporting.

Explore Triggers and Actions

New Comment (Instant)
Trigger new event each time a comment is added to a spreadsheet.
New Row Added
Trigger new event each time a row or rows are added to the bottom of a spreadsheet.
New Row Added (Instant)
Trigger new event each time a row or rows are added to the bottom of a spreadsheet.
New Updates (Instant)
Trigger new event each time a row or cell is updated in a spreadsheet.
New Worksheet (Instant)
Trigger new event each time a new worksheet is created in a spreadsheet.
Update Ticket
Updates a ticket.
Search Tickets
Searches for tickets using Zendesk's search API.
Get Ticket Info
Retrieves information about a specific ticket.
List Tickets
Retrieves a list of tickets.
Delete Ticket
Deletes a ticket.
Create Ticket
Creates a ticket.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Google Sheets and Zendesk?

Our Google Sheets and Zendesk integration empowers your support team to automatically sync ticket data, update records in real-time, and generate insightful reports without leaving your spreadsheet. Easily track ticket statuses, customer interactions, and performance metrics in a familiar Google Sheets environment, enabling faster decision-making and enhanced collaboration.

Connect
Google Sheets
and
Zendesk
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Google Sheets and Zendesk integration work?

The integration syncs Zendesk ticket data directly into Google Sheets, allowing you to view, update, and analyze support tickets in real-time. Changes made in Sheets can also be pushed back to Zendesk, ensuring data consistency across platforms.

Can I customize which Zendesk data is imported into Google Sheets?

Yes, you can select specific ticket fields, statuses, and date ranges to import, giving you full control over the data you want to analyze or update within Google Sheets.

Is the integration secure and compliant with data privacy standards?

Absolutely. Our integration uses secure OAuth authentication and adheres to industry best practices to protect your data and ensure compliance with privacy regulations.

Do I need technical skills to set up the integration?

No technical expertise is required. The integration features an intuitive setup wizard that guides you through connecting your Google Sheets and Zendesk accounts in just a few clicks.

Can I automate reports and alerts using this integration?

Yes, you can schedule automatic data refreshes and set up custom alerts within Google Sheets to stay updated on key support metrics without manual intervention.

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