Google Sheets and Zoho Desk Integration

Explore Triggers and Actions

New Comment (Instant)

Trigger new event each time a comment is added to a spreadsheet.

New Row Added

Trigger new event each time a row or rows are added to the bottom of a spreadsheet.

New Row Added (Instant)

Trigger new event each time a row or rows are added to the bottom of a spreadsheet.

New Updates (Instant)

Trigger new event each time a row or cell is updated in a spreadsheet.

New Worksheet (Instant)

Trigger new event each time a new worksheet is created in a spreadsheet.

Update Contact

Updates details of an existing contact.

Update Ticket

Updates an existing ticket.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Google Sheets and Zoho Desk?

Our Google Sheets and Zoho Desk integration empowers your support team by automatically syncing ticket data between Zoho Desk and Google Sheets. Easily track, analyze, and update customer support tickets in real-time without switching platforms. This integration enhances reporting capabilities, improves data accuracy, and accelerates your workflow by bringing powerful spreadsheet functionalities directly to your helpdesk operations.

Frequently asked questions

How does the Google Sheets and Zoho Desk integration work?

The integration syncs your Zoho Desk tickets and related data directly into Google Sheets, allowing you to view, update, and analyze support information in real-time. Changes made in Google Sheets can be reflected back in Zoho Desk, ensuring both platforms stay up to date.

Can I customize which Zoho Desk data is synced to Google Sheets?

Yes, you can select specific ticket fields, departments, or time ranges to sync, enabling you to tailor the data to your reporting and operational needs.

Is the integration secure and compliant with data privacy standards?

Absolutely. The integration uses secure API connections with encryption to protect your data. It complies with industry-standard data privacy regulations to ensure your customer information remains safe.

Do I need technical skills to set up the integration?

No technical expertise is required. Our step-by-step setup wizard guides you through connecting your Google Sheets and Zoho Desk accounts and configuring your sync preferences quickly and easily.

Can I automate reports and alerts using this integration?

Yes, by syncing Zoho Desk data to Google Sheets, you can leverage Google Sheets’ built-in features like formulas, charts, and scripts to create automated reports and alerts tailored to your support team’s needs.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Google Sheets and Zoho Desk?

Frequently asked questions

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