HubSpot and Jira Service Desk Integration

Explore Triggers and Actions

New Ticket Property Change

New event when a specified property is provided or updated on a ticket.

New Task Created

New event for each new task created.

New Ticket

New event for each new ticket created.

New Social Media Message

New event when a message is posted from HubSpot to the specified social media channel.

New or Updated Product

New event for each new or updated product in Hubspot.

New or Updated Line Item

New event for each new line item added or updated in Hubspot.

New or Updated Deal

New event for each new or updated deal in Hubspot.

New or Updated CRM Object

New event each time a CRM Object of the specified object type is updated.

New or Updated Custom Object

New event each time a Custom Object of the specified schema is updated.

Create Comment on Request

Create a comment on a customer request.

Create Request

Creates a new customer request.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Hubspot and Jira Service Desk?

Our HubSpot and Jira Service Desk integration bridges the gap between your sales, marketing, and support teams. Automatically sync customer data, create and update Jira tickets directly from HubSpot, and ensure your support agents have full context to resolve issues faster. Enhance collaboration, reduce manual data entry, and deliver exceptional customer experiences with real-time updates between platforms.

Frequently asked questions

How does the HubSpot and Jira Service Desk integration work?

The integration syncs customer information and support tickets between HubSpot and Jira Service Desk. You can create, update, and track Jira issues directly from HubSpot, ensuring your teams stay aligned and informed throughout the customer journey.

Can I customize which data is synced between HubSpot and Jira Service Desk?

Yes, the integration allows you to configure which fields and data points are synchronized, enabling you to tailor the workflow to your team's specific needs and maintain data consistency across both platforms.

Will this integration help improve response times to customer inquiries?

Absolutely. By providing your support and sales teams with real-time access to ticket statuses and customer details, the integration reduces delays and accelerates issue resolution, leading to faster response times and higher customer satisfaction.

Is the integration secure and compliant with data privacy standards?

Yes, our integration follows industry best practices for data security and privacy. All data transfers are encrypted, and we comply with major data protection regulations to keep your customer information safe.

Do I need technical expertise to set up the HubSpot and Jira Service Desk integration?

No technical expertise is required. The integration features an intuitive setup process with step-by-step guidance, allowing your team to connect HubSpot and Jira Service Desk quickly and easily.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Hubspot and Jira Service Desk?

Frequently asked questions

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