HubSpot
Jira Service Desk

Hubspot and Jira Service Desk Integration

Seamlessly connect HubSpot and Jira Service Desk to streamline your customer support and project management workflows.

Explore Triggers and Actions

New Deal Property Change
New event when a specified property is provided or updated on a deal.
New Deal In Stage
New event for each new deal in a stage.
New Custom Object Property Change
New event when a specified property is provided or updated on a custom object.
New Contact Property Change
New event when a specified property is provided or updated on a contact.
New Company Property Change
New event when a specified property is provided or updated on a company.
Deleted Blog Posts
New event for each deleted blog post.
Create Comment on Request
Create a comment on a customer request.
Create Request
Creates a new customer request.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Hubspot and Jira Service Desk?

Our HubSpot and Jira Service Desk integration bridges the gap between your sales, marketing, and support teams. Automatically sync customer data, create and update Jira tickets directly from HubSpot, and ensure your support agents have full context to resolve issues faster. Enhance collaboration, reduce manual data entry, and deliver exceptional customer experiences with real-time updates between platforms.

Connect
HubSpot
and
Jira Service Desk
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the HubSpot and Jira Service Desk integration work?

The integration syncs customer information and support tickets between HubSpot and Jira Service Desk. You can create, update, and track Jira issues directly from HubSpot, ensuring your teams stay aligned and informed throughout the customer journey.

Can I customize which data is synced between HubSpot and Jira Service Desk?

Yes, the integration allows you to configure which fields and data points are synchronized, enabling you to tailor the workflow to your team's specific needs and maintain data consistency across both platforms.

Will this integration help improve response times to customer inquiries?

Absolutely. By providing your support and sales teams with real-time access to ticket statuses and customer details, the integration reduces delays and accelerates issue resolution, leading to faster response times and higher customer satisfaction.

Is the integration secure and compliant with data privacy standards?

Yes, our integration follows industry best practices for data security and privacy. All data transfers are encrypted, and we comply with major data protection regulations to keep your customer information safe.

Do I need technical expertise to set up the HubSpot and Jira Service Desk integration?

No technical expertise is required. The integration features an intuitive setup process with step-by-step guidance, allowing your team to connect HubSpot and Jira Service Desk quickly and easily.

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