HubSpot and Jira Integration

Explore Triggers and Actions

New Ticket Property Change

New event when a specified property is provided or updated on a ticket.

New Task Created

New event for each new task created.

New Ticket

New event for each new ticket created.

New Social Media Message

New event when a message is posted from HubSpot to the specified social media channel.

New or Updated Product

New event for each new or updated product in Hubspot.

New or Updated Line Item

New event for each new line item added or updated in Hubspot.

New or Updated Deal

New event for each new or updated deal in Hubspot.

New or Updated CRM Object

New event each time a CRM Object of the specified object type is updated.

New or Updated Custom Object

New event each time a Custom Object of the specified schema is updated.

Add Attachment To Issue

Adds an attachment to an issue,

Add Comment To Issue

Adds a new comment to an issue,

Add Multiple Attachments To Issue

Adds multiple attachments to an issue.

Add Watcher To Issue

Adds a user as a watcher of an issue by passing the account ID of the user, For example, `5b10ac8d82e05b22cc7d4ef5`, If no user is specified the calling user is added.

Assign Issue

Assigns an issue to a user.

Create Custom Field Options (Context)

Create a context for custom field options.

Create Issue

Creates an issue or, where the option to create subtasks is enabled in Jira, a subtask,

Create Jira Version in project

Creates a project version.,

Delete Project

Deletes a project,

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Hubspot and Jira?

The HubSpot and Jira integration bridges the gap between your marketing, sales, and development teams. Automatically sync customer data, track issues, and manage projects without switching platforms. This integration ensures that every customer request or bug reported in HubSpot is instantly visible in Jira, enabling faster resolution and improved collaboration across teams.

Frequently asked questions

What are the key benefits of integrating HubSpot with Jira?

Integrating HubSpot with Jira improves communication between sales and development teams, automates issue tracking, ensures real-time data synchronization, and accelerates problem resolution, leading to better customer satisfaction.

How does the integration sync data between HubSpot and Jira?

The integration automatically syncs tickets, issues, and customer information between HubSpot and Jira in real-time, ensuring both platforms have up-to-date data without manual input.

Can I customize which data fields are synced between HubSpot and Jira?

Yes, the integration allows you to customize and map specific data fields to fit your team's workflow and ensure relevant information is shared between HubSpot and Jira.

Is the HubSpot-Jira integration suitable for all team sizes?

Absolutely. Whether you’re a small startup or a large enterprise, this integration scales to meet your team’s needs and helps improve cross-department collaboration.

How do I set up the HubSpot and Jira integration?

You can set up the integration directly through the HubSpot marketplace or Jira’s app directory by following the step-by-step installation guide, with no coding required.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Hubspot and Jira?

Frequently asked questions

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