HubSpot & RingCentral Integration | Streamline CRM & Communication

Explore Triggers and Actions

New Ticket Property Change

New event when a specified property is provided or updated on a ticket.

New Task Created

New event for each new task created.

New Ticket

New event for each new ticket created.

New Social Media Message

New event when a message is posted from HubSpot to the specified social media channel.

New or Updated Product

New event for each new or updated product in Hubspot.

New or Updated Line Item

New event for each new line item added or updated in Hubspot.

New or Updated Deal

New event for each new or updated deal in Hubspot.

New or Updated CRM Object

New event each time a CRM Object of the specified object type is updated.

New or Updated Custom Object

New event each time a Custom Object of the specified schema is updated.

Get Message

Get message from the Message Store. See the API docs

Create Meeting

Creates a new meeting.

Make CallOut

Creates a new outbound call out session. See the API docs

Create Contact

Creates a user personal contact.

Send SMS

Creates and sends a new text message.

Download Recording

Gets a recording and downloads it to the /tmp directory.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Hubspot and Ringcentral?

The HubSpot and RingCentral integration empowers your sales and support teams by unifying communication channels with customer data. Make calls, send messages, and log interactions directly within HubSpot, enhancing productivity and ensuring every customer touchpoint is tracked effortlessly.

Frequently asked questions

How does the HubSpot and RingCentral integration improve my sales process?

By integrating RingCentral with HubSpot, sales teams can make and receive calls directly within HubSpot, automatically log call details, and access customer information in real-time, enabling more personalized and efficient outreach.

Can I log RingCentral calls and messages automatically in HubSpot?

Yes, the integration automatically logs all RingCentral calls and messages into the corresponding HubSpot contact records, ensuring your CRM is always up to date without manual entry.

Is it possible to initiate RingCentral calls from HubSpot contacts or deals?

Absolutely. You can click to call any contact or deal within HubSpot using RingCentral, simplifying your workflow and saving time.

Does the integration support SMS messaging through RingCentral within HubSpot?

Yes, you can send and receive SMS messages via RingCentral directly inside HubSpot, keeping all communication centralized.

What are the setup requirements for integrating HubSpot with RingCentral?

To set up the integration, you need active accounts on both HubSpot and RingCentral. Installation is straightforward via the HubSpot App Marketplace, with guided steps to connect and configure your preferences.

Hubspot and Ringcentral Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Hubspot and Ringcentral?

Frequently asked questions

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