HubSpot
Twilio

HubSpot and Twilio Integration

Connecting HubSpot with Twilio helps businesses eliminate manual work and reduce errors. With Ayudo, your data stays perfectly in sync between HubSpot and Twilio, enabling faster workflows, better collaboration, and improved customer experiences.

Explore Triggers and Actions

New Ticket Property Change
Emit new event when a specified property is provided or updated on a ticket. See the documentation
New Task Created
Emit new event for each new task created. See the documentation
New Ticket
Emit new event for each new ticket created.
New Social Media Message
Emit new event when a message is posted from HubSpot to the specified social media channel.
New or Updated Product
Emit new event for each new or updated product in Hubspot.
New or Updated Line Item
Emit new event for each new line item added or updated in Hubspot.
New or Updated Deal
Emit new event for each new or updated deal in Hubspot
New or Updated CRM Object
Emit new event each time a CRM Object of the specified object type is updated.
New or Updated Custom Object
Emit new event each time a Custom Object of the specified schema is updated.
Send Message
Send an SMS text with optional media files
Send SMS Verification
Send an SMS verification to a phone number
List Transcripts
Return a list of transcripts
Phone Number Lookup
Lookup information about a phone number
List Messages
Return a list of messages associated with your account
List Message Media
Return a list of media associated with your message
List Calls
Return a list of calls associated with your account
Get Transcripts
Retrieves full transcripts for the specified transcript SIDs
Get Message
Return details of a message

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with HubSpot and Twilio?

HubSpot and Twilio rarely share context out of the box - Ayudo bridges the gap so contacts sync cleanly with sms. Field mapping, conditional rules, and two way options help you control how data flows and who is notified. This gives your team better visibility, faster follow ups, and cleaner reporting across both systems. For example, SMS updates for deal progressions SMS reminders for new tasks

Connect
HubSpot
and
Twilio
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What is a practical way to use HubSpot with Twilio?

A straightforward win is SMS reminders for new tasks. This turns a manual hop between systems into a reliable flow so the right people are informed and records stay accurate.

Can Ayudo react when trigger new event for each new task created. See the documentation and then perform Delete Message in Twilio?

Yes, you can set up a workflow so that when trigger new event for each new task created. See the documentation, Ayudo carries out Delete Message in Twilio. You control filters and field mappings so only the right events trigger the action.

Can we start from Twilio and drive Update Deal in HubSpot?

Absolutely. When trigger new event when a new call transcript is created, Ayudo can run Update Deal in HubSpot so both systems stay aligned and the next step happens without waiting on someone to copy updates over.

Can we control which fields sync between HubSpot and Twilio?

Setup is guided and code free and you can define field mappings, filters, and schedules. You also control who can create or approve workflows so the process stays governed.

What problems does connecting HubSpot and Twilio actually solve?

It creates one connected workflow instead of separate silos which means fewer delays and cleaner reporting. Ayudo keeps information consistent across tools so decisions are made with confidence.

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