HubSpot and Twilio Integration

Explore Triggers and Actions

New or Updated Contact

New event for each new or updated contact in Hubspot.

New or Updated Company

New event for each new or updated company in Hubspot.

New or Updated Blog Post

New event for each new or updated blog post in Hubspot.

New Note Created

New event for each new note created.

New Form Submission

New event for each new submission of a form.

New Events

New event for each new Hubspot event. Note: Only available for certain Enterprise accounts.

New Engagement

Emit new event for each new engagement created. This action returns a maximum of 5000 records at a time, make sure you set a correct time range so you don't miss any events

New Email Event

New event for each new Hubspot email event.

New Email Subscriptions Timeline

New event when a new email timeline subscription is added for the portal.

Get Call

Return call resource of an individual call

Download Recording Media

Download a recording media file

Delete Message

Delete a message record from your account

Create Verification Service

Create a verification service for sending SMS verifications

Delete Call

Remove a call record from your account

Check Verification Token

Check if user-provided token is correct

Make a Phone Call

Make a phone call passing text, a URL, or an application

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

Form Submission SMS Alerts

SMS alerts for form submissions

Deal Stage SMS Updates

SMS updates for deal progressions

CRM Contact SMS Automation

SMS automation for CRM contacts

Task SMS Reminders

SMS reminders for new tasks

What can Ayudo do with Hubspot and Twilio?

Our HubSpot and Twilio integration empowers your sales and marketing teams to send SMS, voice calls, and notifications directly from HubSpot. Automate follow-ups, reminders, and alerts with ease, ensuring timely and personalized communication that drives conversions and enhances customer experience.

Frequently asked questions

What features are available with the HubSpot and Twilio integration?

You can send SMS messages, make automated voice calls, trigger notifications, and log all communication activities within HubSpot to keep your CRM data up to date.

How do I set up the integration between HubSpot and Twilio?

Simply connect your Twilio account within HubSpot’s integration settings, authenticate your credentials, and configure your messaging workflows to start sending communications immediately.

Can I personalize messages sent through this integration?

Yes, you can use HubSpot’s contact properties to personalize SMS and voice messages, ensuring your communications are relevant and engaging for each recipient.

Is the integration compliant with data privacy regulations?

Absolutely. Both HubSpot and Twilio adhere to strict data privacy standards, including GDPR and CCPA, ensuring your customer data is handled securely and responsibly.

Are there any additional costs for using the integration?

While the integration itself is free, standard Twilio usage fees for SMS and voice calls apply based on your Twilio plan and usage.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Hubspot and Twilio?

Frequently asked questions

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