HubSpot and WhatsApp Business Integration

Explore Triggers and Actions

New or Updated Contact

New event for each new or updated contact in Hubspot.

New or Updated Company

New event for each new or updated company in Hubspot.

New or Updated Blog Post

New event for each new or updated blog post in Hubspot.

New Note Created

New event for each new note created.

New Form Submission

New event for each new submission of a form.

New Events

New event for each new Hubspot event. Note: Only available for certain Enterprise accounts.

New Engagement

Emit new event for each new engagement created. This action returns a maximum of 5000 records at a time, make sure you set a correct time range so you don't miss any events

New Email Event

New event for each new Hubspot email event.

New Email Subscriptions Timeline

New event when a new email timeline subscription is added for the portal.

Send Voice Message

Sends a voice message

Send Text Using Template

Send a text message using a pre-defined template

Send Text Message

Sends a text message

List Message Templates

Lists message templates

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Hubspot and Whatsapp Business?

Our HubSpot and WhatsApp Business integration empowers your team to engage customers directly through WhatsApp while automatically syncing conversations, contacts, and deals within HubSpot. This unified communication channel helps you deliver personalized support, track interactions, and accelerate your sales pipeline without switching platforms.

Frequently asked questions

What are the key benefits of integrating HubSpot with WhatsApp Business?

The integration enables real-time messaging with customers on WhatsApp while keeping all interactions logged in HubSpot. This improves response times, personalizes customer engagement, and provides a centralized view of conversations and sales activities.

How do I set up the HubSpot and WhatsApp Business integration?

You can connect your WhatsApp Business account to HubSpot through our integration dashboard by authenticating your WhatsApp Business API and linking it to your HubSpot CRM. Detailed setup guides and support are available to ensure a smooth connection.

Can I automate WhatsApp messages using HubSpot workflows?

Yes, the integration supports automation of WhatsApp messages triggered by HubSpot workflows, such as sending appointment reminders, follow-ups, or promotional messages based on customer behavior and deal stages.

Is customer data from WhatsApp conversations synced to HubSpot?

Absolutely. All WhatsApp conversations are automatically logged in HubSpot under the respective contact records, ensuring your team has full context and history for every interaction.

Are there any limitations or requirements for using this integration?

You need a verified WhatsApp Business API account and a HubSpot CRM subscription. Some advanced features may require specific HubSpot plans. Please refer to our documentation for detailed prerequisites.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Hubspot and Whatsapp Business?

Frequently asked questions

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