HubSpot
Zendesk

HubSpot and Zendesk Integration

Connecting HubSpot with Zendesk helps businesses eliminate manual work and reduce errors. With Ayudo, your data stays perfectly in sync between HubSpot and Zendesk, enabling faster workflows, better collaboration, and improved customer experiences.

Explore Triggers and Actions

New Ticket Property Change
Emit new event when a specified property is provided or updated on a ticket. See the documentation
New Task Created
Emit new event for each new task created. See the documentation
New Ticket
Emit new event for each new ticket created.
New Social Media Message
Emit new event when a message is posted from HubSpot to the specified social media channel.
New or Updated Product
Emit new event for each new or updated product in Hubspot.
New or Updated Line Item
Emit new event for each new line item added or updated in Hubspot.
New or Updated Deal
Emit new event for each new or updated deal in Hubspot
New or Updated CRM Object
Emit new event each time a CRM Object of the specified object type is updated.
New or Updated Custom Object
Emit new event each time a Custom Object of the specified schema is updated.
Update Ticket
Updates a ticket. See the documentation
Search Tickets
Searches for tickets using Zendesk's search API. See the documentation
Get Ticket Info
Retrieves information about a specific ticket. See the documentation
List Tickets
Retrieves a list of tickets. See the documentation
Delete Ticket
Deletes a ticket. See the documentation
Create Ticket
Creates a ticket. See the documentation

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with HubSpot and Zendesk?

With Ayudo, HubSpot and Zendesk collaborate natively so your team can act on contacts right where they manage tickets. Configure only the events and fields you care about so the sync is fast, relevant, and easy to audit. That means fewer gaps, quicker handoffs, and a shared source of truth for daily operations. For example, Update deals when tickets resolve Create tickets from CRM contacts

Connect
HubSpot
and
Zendesk
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What is a practical way to use HubSpot with Zendesk?

A straightforward win is Create tickets when deals reach stages. This turns a manual hop between systems into a reliable flow so the right people are informed and records stay accurate.

Can Ayudo react when trigger new event for each new or updated blog post in Hubspot. and then perform Get Ticket Info in Zendesk?

Yes, you can set up a workflow so that when trigger new event for each new or updated blog post in Hubspot., Ayudo carries out Get Ticket Info in Zendesk. You control filters and field mappings so only the right events trigger the action.

Can we start from Zendesk and drive Update Deal in HubSpot?

Absolutely. When trigger new event when a ticket has changed to solved status, Ayudo can run Update Deal in HubSpot so both systems stay aligned and the next step happens without waiting on someone to copy updates over.

Is the sync one way or two way between HubSpot and Zendesk?

Setup is guided and code free and you can define field mappings, filters, and schedules. You also control who can create or approve workflows so the process stays governed.

What problems does connecting HubSpot and Zendesk actually solve?

Bringing the two apps together removes manual updates and missing context so your team can move faster. Ayudo keeps critical records aligned and cuts down on app switching which improves response times, data quality, and accountability.

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