HubSpot and Zendesk Integration

Explore Triggers and Actions

New Ticket Property Change

New event when a specified property is provided or updated on a ticket.

New Task Created

New event for each new task created.

New Ticket

New event for each new ticket created.

New Social Media Message

New event when a message is posted from HubSpot to the specified social media channel.

New or Updated Product

New event for each new or updated product in Hubspot.

New or Updated Line Item

New event for each new line item added or updated in Hubspot.

New or Updated Deal

New event for each new or updated deal in Hubspot.

New or Updated CRM Object

New event each time a CRM Object of the specified object type is updated.

New or Updated Custom Object

New event each time a Custom Object of the specified schema is updated.

Update Ticket

Updates a ticket.

Search Tickets

Searches for tickets using Zendesk's search API.

Get Ticket Info

Retrieves information about a specific ticket.

List Tickets

Retrieves a list of tickets.

Delete Ticket

Deletes a ticket.

Create Ticket

Creates a ticket.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Hubspot and Zendesk?

Our HubSpot-Zendesk integration bridges the gap between your sales and customer support teams by syncing contacts, tickets, and communication in real-time. Empower your teams with unified customer data, automate ticket creation from HubSpot deals, and deliver faster, more personalized service without switching platforms.

Frequently asked questions

What does the HubSpot and Zendesk integration do?

It synchronizes customer data and support tickets between HubSpot and Zendesk, enabling sales and support teams to collaborate efficiently and access up-to-date information in both platforms.

How does the integration improve customer support?

By automatically creating Zendesk tickets from HubSpot deals and syncing ticket status, support teams can respond faster and sales teams stay informed about customer issues, resulting in better service and customer satisfaction.

Is data synced in real-time between HubSpot and Zendesk?

Yes, the integration ensures real-time synchronization of contacts, tickets, and communication updates to keep both platforms aligned at all times.

Do I need technical skills to set up the integration?

No, the integration features a user-friendly setup process with step-by-step guidance, allowing you to connect HubSpot and Zendesk without any coding or technical expertise.

Can I customize which data syncs between HubSpot and Zendesk?

Absolutely! You can configure which fields, tickets, and contacts to sync, tailoring the integration to fit your team's specific workflows and business needs.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Hubspot and Zendesk?

Frequently asked questions

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