Intercom
Google Contacts

Intercom and Google Contacts Integration

Seamlessly sync your Intercom conversations and contacts with Google Contacts to keep your customer data unified and up-to-date.

Explore Triggers and Actions

Tag Added To User
New event each time a new tag is added to a user.
Tag Added To Lead
New event each time a new tag is added to a lead.
Tag Added To Conversation
New event each time a new tag is added to a conversation.
New Topic (Instant)
New event for each new topic that you subscribed in your webhook. See more here.
New Tickets
New event when a new ticket is created in Intercom.
New Leads
New event each time a new lead is added.
New Event
New event for each new Intercom event for a user.
Lead Added Email
New event each time a lead adds their email address.
New Conversation Rating Added
New event each time a new rating is added to a conversation.
Create Contact
Creates a contact.
Delete Contact
Deletes a contact.
Get Contact
Get information about a contact.
Update Contact
Updates a contact.
List Contacts
Lists all contacts of the authenticated user.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Intercom and Google Contacts?

Our Intercom and Google Contacts integration allows you to automatically sync contact information between the two platforms. Keep your customer profiles consistent and accessible across your communication and CRM tools. This integration helps sales and support teams stay aligned by ensuring that any updates in Intercom contacts are reflected in Google Contacts and vice versa, eliminating manual data entry and reducing errors.

Connect
Intercom
and
Google Contacts
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the Intercom and Google Contacts integration work?

The integration syncs contact details and updates between Intercom and Google Contacts in real-time or at scheduled intervals, ensuring both platforms have the latest customer information without manual input.

Can I choose which contacts to sync between Intercom and Google Contacts?

Yes, you can customize sync settings to include specific segments, tags, or contact attributes, allowing you to control which contacts are shared between Intercom and Google Contacts.

Is the sync one-way or two-way?

The integration supports two-way sync, meaning changes made in either Intercom or Google Contacts will be reflected in the other platform to keep data consistent.

Will syncing contacts affect my existing data in Google Contacts or Intercom?

No, the integration is designed to update and merge contact information without overwriting existing data unless there are conflicts, in which case you can set your preferred data source priority.

Is my data secure when using this integration?

Absolutely. We use industry-standard encryption and comply with data protection regulations to ensure your customer information remains safe and private during syncing.

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