Intercom
Google Sheets

Intercom and Google Sheets Integration

Seamlessly connect Intercom with Google Sheets to automate your customer data management and streamline your workflows.

Explore Triggers and Actions

New Users
New event each time a new user is added.
New Closed Conversation
New event each time a conversation is closed.
New Unsubscriptions
New event each time a user unsubscribes from receiving emails.
New Reply From User
New event each time a user replies to a conversation.
New Reply From Admin
New event each time an admin replies to a conversation.
New Companies
New event each time a new company is added.
New Conversations
New event each time a new conversation is added.
Create Column
Create a new column in a spreadsheet.
Add Multiple Rows
Add multiple rows of data to a Google Sheet.
Add Single Row
Add a single row of data to Google Sheets.
Clear Cell
Delete the content of a specific cell in a spreadsheet.
Clear Rows
Delete the content of a row or rows in a spreadsheet. Deleted rows will appear as blank rows.
Copy Worksheet
Copy an existing worksheet to another Google Sheets file.
Create Spreadsheet
Create a blank spreadsheet or duplicate an existing spreadsheet.
Create Worksheet
Create a blank worksheet with a title.
Delete Rows
Deletes the specified rows from a spreadsheet.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Intercom and Google Sheets?

Our Intercom and Google Sheets integration allows you to automatically sync conversations, user data, and support tickets from Intercom directly into Google Sheets. This powerful connection helps you analyze customer interactions, generate reports, and maintain up-to-date records without manual data entry. Whether you want to track customer feedback, monitor support metrics, or create custom dashboards, this integration simplifies your data management and boosts your team's productivity.

Connect
Intercom
and
Google Sheets
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What data can I sync from Intercom to Google Sheets?

You can sync conversations, user profiles, lead information, and support tickets from Intercom into Google Sheets. This enables you to analyze customer interactions and support metrics in real-time.

Is the data sync automatic or manual?

The integration supports automatic syncing at customizable intervals, ensuring your Google Sheets are always up-to-date with the latest Intercom data without any manual effort.

Can I customize which Intercom data fields are imported into Google Sheets?

Yes, you can select specific data fields and filters to tailor the information imported into your Google Sheets, allowing you to focus on the metrics that matter most to your business.

Do I need technical skills to set up the integration?

No technical skills are required. Our user-friendly setup guide walks you through connecting your Intercom account with Google Sheets in just a few clicks.

Is my data secure during the integration process?

Absolutely. We use industry-standard encryption and comply with data privacy regulations to ensure your customer data remains safe and secure throughout the syncing process.

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