Intercom
Google Sheets

Intercom and Google Sheets Integration

Seamlessly connect Intercom with Google Sheets to automate your customer data management and streamline your workflows.

Explore Triggers and Actions

Tag Added To User
New event each time a new tag is added to a user.
Tag Added To Lead
New event each time a new tag is added to a lead.
Tag Added To Conversation
New event each time a new tag is added to a conversation.
New Topic (Instant)
New event for each new topic that you subscribed in your webhook. See more here.
New Tickets
New event when a new ticket is created in Intercom.
New Leads
New event each time a new lead is added.
New Event
New event for each new Intercom event for a user.
Lead Added Email
New event each time a lead adds their email address.
New Conversation Rating Added
New event each time a new rating is added to a conversation.
Delete Worksheet
Delete a specific worksheet.
Find Row
Find one or more rows by a column and value.
Get Cell
Fetch the contents of a specific cell in a spreadsheet.
Get Spreadsheet by ID
Returns the spreadsheet at the given ID.
Get Values in Range
Get all values or values from a range of cells using A1 notation.
Insert an Anchored Note
Insert a note on a spreadsheet cell.
Insert Comment
Insert a comment into a spreadsheet.
List Worksheets
Get a list of all worksheets in a spreadsheet.
Update Cell
Update a cell in a spreadsheet.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Intercom and Google Sheets?

Our Intercom and Google Sheets integration allows you to automatically sync conversations, user data, and support tickets from Intercom directly into Google Sheets. This powerful connection helps you analyze customer interactions, generate reports, and maintain up-to-date records without manual data entry. Whether you want to track customer feedback, monitor support metrics, or create custom dashboards, this integration simplifies your data management and boosts your team's productivity.

Connect
Intercom
and
Google Sheets
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What data can I sync from Intercom to Google Sheets?

You can sync conversations, user profiles, lead information, and support tickets from Intercom into Google Sheets. This enables you to analyze customer interactions and support metrics in real-time.

Is the data sync automatic or manual?

The integration supports automatic syncing at customizable intervals, ensuring your Google Sheets are always up-to-date with the latest Intercom data without any manual effort.

Can I customize which Intercom data fields are imported into Google Sheets?

Yes, you can select specific data fields and filters to tailor the information imported into your Google Sheets, allowing you to focus on the metrics that matter most to your business.

Do I need technical skills to set up the integration?

No technical skills are required. Our user-friendly setup guide walks you through connecting your Intercom account with Google Sheets in just a few clicks.

Is my data secure during the integration process?

Absolutely. We use industry-standard encryption and comply with data privacy regulations to ensure your customer data remains safe and secure throughout the syncing process.

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