Intercom and Notion Integration

Explore Triggers and Actions

Tag Added To User

New event each time a new tag is added to a user.

Tag Added To Lead

New event each time a new tag is added to a lead.

Tag Added To Conversation

New event each time a new tag is added to a conversation.

New Topic (Instant)

New event for each new topic that you subscribed in your webhook. See more here.

New Tickets

New event when a new ticket is created in Intercom.

New Leads

New event each time a new lead is added.

New Event

New event for each new Intercom event for a user.

Lead Added Email

New event each time a lead adds their email address.

New Conversation Rating Added

New event each time a new rating is added to a conversation.

Retrieve File Upload

Use this action to retrieve a file upload.

Retrieve User

Returns a user using the ID specified.

Find Pages or Databases

Searches for a page or database.

Send File Upload

Send a file upload.

Update Child Block

Updates a child block object.

Update Database

Update a database.

Update Page

Update a page's property values. To append page content, use the Append Block action instead.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Intercom and Notion?

Our Intercom and Notion integration empowers your team to automatically sync customer conversations and support tickets from Intercom directly into Notion. This creates a centralized knowledge base and collaboration hub where your team can track, document, and resolve customer issues faster. Enhance productivity by turning Intercom chats into actionable Notion pages without switching apps.

Frequently asked questions

How does the Intercom and Notion integration work?

The integration automatically imports Intercom conversations, tickets, and customer data into Notion as organized pages or databases. This allows your team to collaborate on customer issues, document solutions, and maintain a unified knowledge base.

Can I customize what data is synced between Intercom and Notion?

Yes, you can configure which Intercom conversations, tags, or ticket statuses are synced to Notion. This ensures only relevant information is transferred and organized according to your team's workflow.

Is the integration secure and compliant with data privacy standards?

Absolutely. We use encrypted connections and adhere to industry-standard security protocols to protect your customer data during syncing between Intercom and Notion.

Do I need technical skills to set up the integration?

No technical expertise is required. Our step-by-step setup wizard guides you through connecting your Intercom and Notion accounts and configuring sync preferences in minutes.

Will this integration help improve customer support response times?

Yes. By centralizing customer conversations and knowledge in Notion, your team can quickly access past interactions and solutions, enabling faster and more consistent responses.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Intercom and Notion?

Frequently asked questions

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