Intercom
Reddit

Intercom and Reddit Integration

Seamlessly connect Intercom with Reddit to manage customer conversations and community engagement all in one place.

Explore Triggers and Actions

New Users
New event each time a new user is added.
New Closed Conversation
New event each time a conversation is closed.
New Unsubscriptions
New event each time a user unsubscribes from receiving emails.
New Reply From User
New event each time a user replies to a conversation.
New Reply From Admin
New event each time an admin replies to a conversation.
New Companies
New event each time a new company is added.
New Conversations
New event each time a new conversation is added.
List Comments in a Post
List comments for a specific post.
Search Post
Search posts by title.
List Subreddits by Query
List subreddits based on a search criteria.
Submit a Comment
Submit a new comment or reply to a message.
Submit a Post
Create a post to a subreddit.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Intercom and Reddit?

Our Intercom-Reddit integration empowers your support and marketing teams to monitor, respond to, and analyze Reddit discussions directly within Intercom. Capture valuable customer insights from Reddit threads, engage with users in real-time, and streamline your workflow by consolidating community interactions alongside your existing customer conversations.

Connect
Intercom
and
Reddit
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What does the Intercom and Reddit integration do?

This integration allows you to view and respond to Reddit comments and posts related to your brand directly from Intercom, enabling efficient community management and customer support without switching platforms.

How do I set up the Intercom and Reddit integration?

Simply connect your Reddit account within the Intercom app settings, authorize the necessary permissions, and configure which subreddits or keywords you want to monitor. Once set up, Reddit interactions will start appearing in your Intercom inbox.

Can I respond to Reddit comments from Intercom?

Yes, you can reply to Reddit posts and comments directly through Intercom, making it easy to engage with your community and provide timely support without leaving your workspace.

Does this integration support monitoring multiple subreddits?

Absolutely. You can monitor multiple subreddits relevant to your brand or industry, ensuring you never miss important conversations or customer feedback.

Is there any analytics available for Reddit interactions in Intercom?

Yes, the integration provides analytics on Reddit engagement, helping you track response times, sentiment, and overall community interaction trends to optimize your support and marketing strategies.

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