Intercom
Stripe

Intercom and Stripe Integration

Seamlessly connect Intercom and Stripe to streamline customer support and payment management in one powerful platform.

Explore Triggers and Actions

Tag Added To User
New event each time a new tag is added to a user.
Tag Added To Lead
New event each time a new tag is added to a lead.
Tag Added To Conversation
New event each time a new tag is added to a conversation.
New Topic (Instant)
New event for each new topic that you subscribed in your webhook. See more here.
New Tickets
New event when a new ticket is created in Intercom.
New Leads
New event each time a new lead is added.
New Event
New event for each new Intercom event for a user.
Lead Added Email
New event each time a lead adds their email address.
New Conversation Rating Added
New event each time a new rating is added to a conversation.
Send Invoice
Manually send an invoice to your customer out of the normal schedule
Search Customers
Search customers by various attributes like email domain, created date, etc
Retrieve the Current Balance
Retrieves the current account balance
Retrieve Product
Retrieve a product by ID
Retrieve Checkout Session Line Items
Given a checkout session ID, retrieve the line items
Retrieve Invoice Line Item
Retrieve a single line item on an invoice
Retrieve a Refund
Retrieves the details of an existing refund
Retrieve a Price
Retrieves the details of an existing product price
Retrieve a Payment Intent
Retrieves the details of a payment intent that was previously created

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Intercom and Stripe?

Our Intercom-Stripe integration empowers your team to access payment details, subscription status, and billing history directly within Intercom conversations. This unified view helps you resolve customer inquiries faster, provide personalized support, and reduce churn by addressing payment issues proactively—all without switching between apps.

Connect
Intercom
and
Stripe
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does the Intercom and Stripe integration provide?

It enables your support team to view and manage customer payment information within Intercom, speeding up issue resolution and improving the overall customer experience.

Can I see a customer’s subscription status in Intercom?

Yes, the integration displays real-time subscription details, including plan type, renewal dates, and payment status directly in the Intercom conversation pane.

Is customer payment data secure when using this integration?

Absolutely. The integration uses secure API connections and adheres to Stripe’s strict security standards to protect all sensitive payment information.

Do I need technical skills to set up the integration?

No technical expertise is required. The integration can be set up quickly through a guided process in your Intercom and Stripe dashboards.

Can I automate payment-related messages to customers through Intercom?

Yes, you can create automated workflows and messages triggered by payment events such as failed charges or upcoming renewals to keep customers informed proactively.

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