Intercom
Zendesk Sell

Intercom and Zendesk Sell Integration

Seamlessly connect Intercom and Zendesk Sell to streamline your sales and customer support workflows.

Explore Triggers and Actions

New Users
New event each time a new user is added.
New Closed Conversation
New event each time a conversation is closed.
New Unsubscriptions
New event each time a user unsubscribes from receiving emails.
New Reply From User
New event each time a user replies to a conversation.
New Reply From Admin
New event each time an admin replies to a conversation.
New Companies
New event each time a new company is added.
New Conversations
New event each time a new conversation is added.
Create Contact
Creates a new contact.
Create Lead
Creates a new lead.
Create Task
Creates a new task.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Intercom and Zendesk Sell?

The Intercom and Zendesk Sell integration empowers your team to synchronize customer conversations and sales data effortlessly. By combining Intercom's powerful messaging platform with Zendesk Sell's robust CRM capabilities, you can ensure that your sales and support teams have real-time access to customer insights, enabling faster response times and more personalized interactions. This integration helps eliminate data silos, automate lead tracking, and improve overall customer engagement.

Connect
Intercom
and
Zendesk Sell
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does the Intercom and Zendesk Sell integration offer?

This integration centralizes customer communication and sales data, enabling your teams to collaborate more effectively, reduce manual data entry, and accelerate the sales cycle with up-to-date customer information.

How does the integration sync data between Intercom and Zendesk Sell?

Customer conversations and lead information from Intercom are automatically synced to Zendesk Sell, ensuring that sales reps have immediate access to relevant messaging history and contact details within their CRM.

Is it possible to automate lead creation in Zendesk Sell from Intercom conversations?

Yes, the integration allows you to automatically create and update leads in Zendesk Sell based on specific triggers or qualifying criteria within Intercom chats, streamlining your lead management process.

Do I need technical expertise to set up the Intercom and Zendesk Sell integration?

No technical expertise is required. The integration can be set up quickly through an intuitive interface with step-by-step guidance, allowing your team to start syncing data without any coding.

Can I customize which data syncs between Intercom and Zendesk Sell?

Yes, you can configure the integration to sync specific data fields and set rules for which conversations or contacts are shared, giving you full control over the information flow between platforms.

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