Jira
Etsy

Jira and Etsy Integration

Seamlessly connect your Etsy shop with Jira to streamline order management and project tracking.

Explore Triggers and Actions

New Issue Updated Event (Instant)
Trigger new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
New Event
Trigger new event when an event with subscribed event source triggered,
New Issue Created Event (Instant)
Trigger new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
New Issue Deleted Event (Instant)
Trigger new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
Create Draft Listing Product
Creates a physical draft listing product in a shop on the Etsy channel.
Get Listing Inventory
Retrieves the inventory record for a listing by listing ID.
Delete Listing
Open API V3 endpoint to delete a ShopListing. A ShopListing can be deleted only if the state is one of the following: `SOLD_OUT`, `DRAFT`, `EXPIRED`, `INACTIVE`, `ACTIVE` and `is_available` or `ACTIVE` and has seller flags: `SUPRESSED` (frozen), `VACATION`, `CUSTOM_SHOPS` (pattern), `SELL_ON_FACEBOOK`.
Update Listing Property
Updates or populates the properties list defining product offerings for a listing. Each offering requires both a `value` and a `value_id` that are valid for a `scale_id` assigned to the listing or that you assign to the listing with this request.
Get Listing
Retrieves a listing record by listing ID.
Update Listing Inventory
Updates the inventory for a listing identified by a listing ID.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Jira and Etsy?

Our Jira and Etsy integration empowers sellers to synchronize Etsy orders and customer requests directly into Jira. Manage your sales pipeline, track order fulfillment, and collaborate with your team all in one place. Automate workflows, prioritize tasks, and ensure timely delivery without switching between platforms.

Connect
Jira
and
Etsy
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What does the Jira and Etsy integration do?

It connects your Etsy shop with Jira, automatically importing orders and customer inquiries as Jira issues, enabling efficient task management and order tracking within Jira.

How does this integration benefit Etsy sellers?

It centralizes order management, improves team collaboration, automates status updates, and reduces manual data entry, helping sellers fulfill orders faster and with fewer errors.

Can I customize how Etsy orders appear in Jira?

Yes, you can configure issue types, fields, and workflows to match your team's processes, ensuring Etsy orders and messages are organized exactly how you need them.

Is the integration secure and compliant with Etsy and Jira policies?

Absolutely. We use secure API connections and adhere to both Etsy's and Jira's data privacy and security standards to protect your information.

How do I set up the Jira and Etsy integration?

Simply connect your Etsy account to Jira through our integration dashboard, authorize access, and customize your sync preferences. Our step-by-step guide makes setup quick and easy.

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