Jira-Gmail Integration | Streamline Issue Tracking from Your Inbox

Explore Triggers and Actions

New Issue Updated Event (Instant)

Trigger new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

New Event

Trigger new event when an event with subscribed event source triggered,

New Issue Created Event (Instant)

Trigger new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

New Issue Deleted Event (Instant)

Trigger new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

Create Draft

Create a draft from your Google Workspace email account

Approve Workflow

Suspend the workflow until approved by email

Add Label to Email

Add label(s) to an email message

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Jira and Gmail?

Our Jira-Gmail integration allows you to create, update, and track Jira issues directly from your Gmail inbox. Save time by turning emails into actionable tasks without switching apps, ensuring your team stays aligned and projects move forward efficiently.

Frequently asked questions

How do I create a Jira issue from an email in Gmail?

Simply open the email you want to convert, click the Jira integration button, and fill out the issue details. The email content will be automatically attached to the new Jira issue.

Can I update existing Jira issues from Gmail?

Yes, you can add comments, change statuses, or update fields on existing Jira issues directly from your Gmail interface using the integration tools.

Is my data secure when using the Jira-Gmail integration?

Absolutely. The integration uses secure OAuth authentication and complies with industry-standard security protocols to protect your data at all times.

Does the integration support multiple Jira projects?

Yes, you can select which Jira project to create or update issues in, giving you full flexibility across your organization's projects.

Do I need admin rights to set up the Jira-Gmail integration?

You need appropriate permissions in both Jira and Gmail to authorize the integration, but no admin rights are required for basic setup and usage.

Jira and Gmail Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Jira and Gmail?

Frequently asked questions

Built by folks who built

AI That Works for Support Teams