Jira and Microsoft Outlook Integration

Explore Triggers and Actions

New Issue Updated Event (Instant)

Trigger new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

New Event

Trigger new event when an event with subscribed event source triggered,

New Issue Created Event (Instant)

Trigger new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

New Issue Deleted Event (Instant)

Trigger new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

Move Email to Folder

Moves an email to the specified folder in Microsoft Outlook.

Remove Label from Email

Removes a label/category from an email in Microsoft Outlook.

Reply to Email

Reply to an email in Microsoft Outlook.

Send Email

Send an email to one or multiple recipients,

Update Contact

Add a contact to the root Contacts folder,

Find Email

Search for an email in Microsoft Outlook.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Jira and Microsoft Outlook?

Our Jira and Microsoft Outlook integration allows you to effortlessly sync tasks, track issues, and manage projects directly from your email inbox. Create, update, and comment on Jira issues without switching apps, ensuring you stay focused and efficient throughout your workday.

Frequently asked questions

How do I connect Jira with Microsoft Outlook?

Simply install the Jira add-in from the Microsoft Outlook Store, then authenticate your Jira account to start syncing tasks and issues directly within Outlook.

Can I create Jira issues directly from Outlook emails?

Yes! With the integration, you can convert any email into a Jira issue with just a few clicks, preserving the email content and attachments for easy reference.

Will updates in Jira reflect in Outlook automatically?

Absolutely. Changes made to Jira issues, such as status updates or comments, will sync in real-time to your Outlook interface, keeping you informed without leaving your inbox.

Is this integration secure and compliant with data privacy standards?

Yes, our integration uses encrypted connections and adheres to industry-standard security protocols to ensure your data remains safe and compliant with privacy regulations.

Does this integration support all Jira project types?

The integration supports all standard Jira project types, including Scrum, Kanban, and Bug Tracking projects, enabling versatile project management from Outlook.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Jira and Microsoft Outlook?

Frequently asked questions

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