Jira

Microsoft Teams

Jira and Microsoft Teams Integration

Seamlessly connect Jira with Microsoft Teams to streamline your project management and team collaboration in one unified workspace.

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Explore Triggers and Actions

New Issue Updated Event (Instant)

Trigger new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

New Event

Trigger new event when an event with subscribed event source triggered,

New Issue Created Event (Instant)

Trigger new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

New Issue Deleted Event (Instant)

Trigger new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.

Create Channel

Create a new channel in Microsoft Teams.

List Channels

Lists all channels in a Microsoft Team.

List Shifts

Get the list of shift instances for a team.

Send Channel Message

Send a message to a team's channel.

Send Chat Message

Send a message to a team's chat.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Jira and Microsoft Teams?

Our Jira and Microsoft Teams integration empowers your team to stay on top of tasks, issues, and project updates without switching apps. Receive real-time Jira notifications directly in Teams channels, create and update Jira issues from Teams chats, and collaborate effortlessly with your team. This integration enhances productivity by bringing your project management and communication tools together, ensuring everyone stays aligned and informed.

Frequently asked questions

How do I connect Jira with Microsoft Teams?

You can connect Jira with Microsoft Teams by installing the Jira Cloud app from the Microsoft Teams App Store and following the setup wizard to link your Jira account with your Teams workspace.

Can I receive Jira notifications in Microsoft Teams?

Yes, you can configure Jira to send real-time notifications about issue updates, comments, and status changes directly to your selected Teams channels or chats.

Is it possible to create or update Jira issues from Microsoft Teams?

Absolutely! With the integration, you can create new Jira issues or update existing ones directly from Teams messages using simple commands or the Jira app interface within Teams.

Does the integration support multiple Jira projects?

Yes, you can connect multiple Jira projects to different Teams channels, allowing your team to manage and monitor various projects seamlessly within Microsoft Teams.

Is my data secure when using the Jira and Microsoft Teams integration?

Security is our priority. The integration uses secure OAuth authentication and complies with industry-standard data protection protocols to ensure your information remains safe and private.

Jira and Microsoft Teams Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Jira and Microsoft Teams?

Frequently asked questions

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