Jira
Okta

Jira and Okta Integration

Seamlessly connect Jira with Okta to streamline user management and enhance security across your project workflows.

Explore Triggers and Actions

New Issue Updated Event (Instant)
Trigger new event when an issue is updated. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
New Event
Trigger new event when an event with subscribed event source triggered,
New Issue Created Event (Instant)
Trigger new event when an issue is created. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
New Issue Deleted Event (Instant)
Trigger new event when an issue is deleted. Note that Jira supports only one webhook, if more sources are needed please use `New Event` source and select multiple events.
Create User
Creates a new user in the Okta system.
Get User
Fetches the information of a specific user from the Okta system.
Update User
Updates the profile of a specific user in the Okta system.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Jira and Okta?

Our Jira and Okta integration simplifies identity and access management by enabling single sign-on (SSO), automated user provisioning, and centralized security controls. With this integration, your team can securely access Jira projects using Okta credentials, reducing password fatigue and administrative overhead while ensuring compliance with your organization's security policies.

Connect
Jira
and
Okta
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

What benefits does integrating Jira with Okta provide?

Integrating Jira with Okta offers streamlined user access through single sign-on, automated user provisioning and deprovisioning, enhanced security with centralized authentication, and reduced IT administrative tasks.

How do I set up single sign-on (SSO) between Jira and Okta?

To set up SSO, configure Jira as an application within your Okta dashboard, enable SAML-based authentication, and follow the step-by-step instructions to exchange metadata between both platforms for secure authentication.

Can user accounts be automatically created and deactivated in Jira via Okta?

Yes, with SCIM provisioning enabled, Okta can automatically create, update, and deactivate Jira user accounts based on your organization's user lifecycle policies, ensuring accurate access control.

Is the integration secure and compliant with industry standards?

Absolutely. The integration uses industry-standard protocols like SAML and SCIM, ensuring secure authentication and provisioning. It also supports compliance with regulations such as GDPR and SOC 2 by centralizing identity management.

Does this integration support Jira Cloud and Jira Server versions?

The integration primarily supports Jira Cloud with full Okta provisioning and SSO capabilities. For Jira Server or Data Center editions, SSO can be configured, but provisioning features may require additional plugins or manual setup.

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