Jira Service Desk

Google Calendar

Jira Service Desk and Google Calendar Integration

Seamlessly sync your Jira Service Desk tickets with Google Calendar to streamline your support workflow and never miss an important deadline.

Get Started See Ayudo in action

Explore Triggers and Actions

New Request Created

Trigger new event when a customer request is created.

Request Status Updated

Trigger new event when a customer request is updated.

Add Attendees To Event

Add attendees to an existing event.

Delete an Event

Delete an event from a Google Calendar.

Retrieve Calendar Details

Retrieve calendar details of a Google Calendar.

Retrieve Event Details

Retrieve event details from Google Calendar.

List Calendars

Retrieve a list of calendars from Google Calendar.

List Events

Retrieve a list of event from the Google Calendar.

Retrieve Free/Busy Calendar Details

Retrieve free/busy calendar details from Google Calendar.

Update Event

Update an event from Google Calendar.

Create Event

Create an event in a Google Calendar.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Jira Service Desk and Google Calendar?

Our Jira Service Desk and Google Calendar integration allows support teams to automatically create, update, and track calendar events based on ticket activities. Schedule follow-ups, set reminders, and coordinate team availability directly from your Jira Service Desk interface, ensuring timely responses and improved customer satisfaction.

Frequently asked questions

How does the Jira Service Desk and Google Calendar integration work?

The integration syncs Jira Service Desk tickets with Google Calendar events, enabling automatic creation and updates of calendar entries based on ticket status, due dates, or custom triggers you set up.

Can I customize which tickets get synced to Google Calendar?

Yes, you can configure filters and rules to specify which tickets should generate calendar events, allowing you to focus on high-priority issues or specific projects.

Will updates in Google Calendar reflect back in Jira Service Desk?

Currently, the integration supports one-way syncing from Jira Service Desk to Google Calendar to maintain ticket integrity, but calendar events can include links back to the original tickets for easy access.

Is the integration secure and compliant with data privacy standards?

Absolutely. We use secure OAuth authentication for Google accounts and adhere to industry best practices to ensure your data remains protected and compliant with privacy regulations.

How do I set up the integration between Jira Service Desk and Google Calendar?

Setup is simple: connect your Google account within the Jira Service Desk settings, configure your sync preferences, and start automating your calendar events based on ticket activity immediately.

Jira Service Desk and Google Calendar Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Jira Service Desk and Google Calendar?

Frequently asked questions

Built by folks who built

AI That Works for Support Teams