Jira Service Desk & HubSpot Integration | Streamline Support & Sales

Explore Triggers and Actions

New Request Created

Trigger new event when a customer request is created.

Request Status Updated

Trigger new event when a customer request is updated.

Update Lead

Update a lead in Hubspot.

Update Deal

Update a deal in Hubspot.

Update Custom Object

Update a custom object in Hubspot.

Get Meeting

Retrieves a specific meeting by its ID.

Update Contact

Update a contact in Hubspot.

Update Company

Update a company in Hubspot.

Search CRM

Search objects like companies, contacts, deals, etc.

Get File Public URL

Get a publicly available URL for a file uploaded via Hubspot form.

Get Deal

Gets a deal.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Jira Service Desk and Hubspot?

The Jira Service Desk and HubSpot integration empowers your teams to collaborate effortlessly by syncing customer data, support tickets, and sales activities. Automatically create and update Jira issues from HubSpot contacts and deals, ensuring your support and sales teams have full visibility into customer interactions. This integration helps reduce response times, improve customer satisfaction, and align your service and marketing efforts in one unified platform.

Frequently asked questions

What benefits does the Jira Service Desk and HubSpot integration provide?

This integration centralizes customer information, allowing support and sales teams to share real-time data, automate ticket creation from HubSpot contacts, and track customer issues alongside sales activities, improving overall efficiency and customer experience.

How do I set up the integration between Jira Service Desk and HubSpot?

You can set up the integration by connecting your Jira Service Desk and HubSpot accounts through the integration marketplace or using a third-party connector. Follow the step-by-step setup wizard to authenticate both platforms and configure sync settings based on your business needs.

Can I customize which data syncs between Jira Service Desk and HubSpot?

Yes, the integration allows you to customize which fields and data points sync between Jira Service Desk and HubSpot, including ticket statuses, contact details, deal information, and comments, ensuring relevant information is shared across teams.

Is the integration secure and compliant with data privacy standards?

Absolutely. The integration uses secure APIs and adheres to industry-standard encryption protocols to protect your data. Both Jira Service Desk and HubSpot comply with major data privacy regulations such as GDPR and CCPA.

Does this integration support automation of workflows between Jira Service Desk and HubSpot?

Yes, you can automate workflows such as creating Jira tickets from HubSpot form submissions, updating deal stages based on ticket status changes, and triggering notifications to relevant team members, helping to streamline your customer support and sales processes.

Jira Service Desk and Hubspot Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Jira Service Desk and Hubspot?

Frequently asked questions

Built by folks who built

AI That Works for Support Teams