Jotform
Smartsheet

Jotform and Smartsheet Integration

Seamlessly connect JotForm with Smartsheet to automate data collection and project management in real-time.

Explore Triggers and Actions

New Submission (Instant)
Trigger new event when a form is submitted
New Sheet From Template
Creates a new sheet from a template.
Add Row to Sheet
Adds a row to a sheet.
Update Row
Updates a row in a sheet.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

No usecase found. Try searching again.

What can Ayudo do with Jotform and Smartsheet?

The JotForm and Smartsheet integration empowers teams to streamline workflows by automatically syncing form submissions with Smartsheet sheets. Capture data effortlessly through customizable JotForm forms and have it instantly organized within Smartsheet’s collaborative workspace. This integration eliminates manual data entry, reduces errors, and accelerates project tracking, enabling smarter decision-making and enhanced productivity.

Connect
Jotform
and
Smartsheet
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the JotForm and Smartsheet integration work?

When a user submits a form via JotForm, the integration automatically transfers the form data into a designated Smartsheet sheet, updating rows or creating new entries based on your configuration.

Can I customize which form fields map to Smartsheet columns?

Yes, the integration allows you to map specific JotForm fields to corresponding columns in Smartsheet, ensuring your data is organized exactly how you need it.

Is it possible to update existing rows in Smartsheet with new form submissions?

Absolutely. You can set rules within the integration to update existing rows based on unique identifiers, preventing duplicate entries and maintaining up-to-date records.

Do I need technical skills to set up this integration?

No coding is required. The integration setup is user-friendly with step-by-step guidance, making it accessible for users of all technical backgrounds.

What are common use cases for this integration?

Common use cases include automating lead capture, managing event registrations, tracking project requests, and consolidating customer feedback—all directly into Smartsheet for efficient collaboration.

Built by folks who built