LinkedIn and Intercom Integration

Explore Triggers and Actions

New Organization Post Created

Trigger new event when a new post is created by the organization.

Send Incoming Message

Send a message from a user into your Intercom app. here.

Send Message To Contact

Send a message to a contact in Intercom.

Upsert Contact

Create a new contact. If there is already a contact with the email provided, the existing contact will be updated.

Reply To Conversation

Add a reply or a note to an existing conversation thread.

Create Note

Creates a note for a specific user.

Add Tag To Contact

Adds a specific tag to a contact in Intercom.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Linkedin and Intercom?

Our LinkedIn and Intercom integration empowers your team to instantly access LinkedIn profiles and activity directly within Intercom. Enrich your customer conversations with real-time LinkedIn insights, automate lead qualification, and streamline outreach—all without leaving your Intercom inbox. This integration helps you build stronger relationships, close deals faster, and provide personalized support by leveraging the power of LinkedIn’s professional network alongside Intercom’s messaging platform.

Frequently asked questions

How does the LinkedIn and Intercom integration work?

The integration syncs LinkedIn profile data and activity into your Intercom workspace, allowing you to view LinkedIn information about your contacts directly within Intercom conversations. You can also automate lead enrichment and trigger personalized messaging based on LinkedIn signals.

Do I need admin access to set up the integration?

Yes, you will need admin permissions for both your LinkedIn and Intercom accounts to authorize and configure the integration securely.

Can I automate lead qualification using this integration?

Absolutely. The integration enables you to create workflows that automatically qualify leads based on LinkedIn profile data and engagement, helping your sales team prioritize high-potential prospects.

Is my LinkedIn data secure when connected to Intercom?

Security is our top priority. All data transferred between LinkedIn and Intercom is encrypted, and we comply with industry-standard data protection regulations to keep your information safe.

Which LinkedIn features are available within Intercom after integration?

You can access LinkedIn profile summaries, job titles, company information, recent posts, and connection details directly in Intercom. This helps you tailor your communication and better understand your customers’ professional backgrounds.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Linkedin and Intercom?

Frequently asked questions

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