LinkedIn and Zoho Desk Integration

Explore Triggers and Actions

New Organization Post Created

Trigger new event when a new post is created by the organization.

Add Ticket Attachment

Attaches a file to a ticket.

Create Contact

Creates a contact in your help desk portal.

Create Account

Creates an account in your help desk portal.

Add Ticket Comment

Adds a comment to a ticket.

Create Ticket

Creates a ticket in your helpdesk.

Find Contact

Searches for contacts in your help desk portal.

Find or Create Contact

Finds or create a contact.

Search Ticket

Searches for tickets in your help desk.

Send E-Mail Reply

Sends an email reply.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Linkedin and Zoho Desk?

Our LinkedIn and Zoho Desk integration empowers your support team to manage LinkedIn inquiries directly within Zoho Desk. Capture leads, respond to customer messages, and track interactions without switching platforms, ensuring faster resolutions and improved customer satisfaction.

Frequently asked questions

What benefits does integrating LinkedIn with Zoho Desk provide?

The integration centralizes customer communication by bringing LinkedIn messages into Zoho Desk, enabling quicker responses, better tracking of customer interactions, and improved lead management.

How do I connect my LinkedIn account to Zoho Desk?

Simply navigate to the Zoho Desk integrations section, select LinkedIn, and authorize the connection by logging into your LinkedIn account. Follow the on-screen prompts to complete the setup.

Can I manage LinkedIn messages and comments from Zoho Desk?

Yes, the integration allows you to view, respond to, and manage LinkedIn messages and comments directly within Zoho Desk tickets, streamlining your support workflow.

Is customer data from LinkedIn synced automatically with Zoho Desk?

Yes, customer profiles and conversation histories from LinkedIn are automatically synced to Zoho Desk, providing your support agents with complete context for each interaction.

Does this integration support multiple LinkedIn accounts?

Currently, the integration supports connecting one LinkedIn account per Zoho Desk portal. For managing multiple accounts, please contact our support team for tailored solutions.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Linkedin and Zoho Desk?

Frequently asked questions

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