Mailchimp and Twilio Integration

Explore Triggers and Actions

New Open

Trigger new event when a recipient opens an email in a specific campaign.

New Order

Trigger new event when an order is added to your store, or Mailchimp account.

New or Updated List Segment

Trigger new event when segment is either created or updated.

New Segment Tag Subscriber

Trigger new event when a subscriber is added to a segment or tags within an audience list.

Send Message

Send an SMS text with optional media files

Send SMS Verification

Send an SMS verification to a phone number

List Transcripts

Return a list of transcripts

Phone Number Lookup

Lookup information about a phone number

List Messages

Return a list of messages associated with your account

List Message Media

Return a list of media associated with your message

List Calls

Return a list of calls associated with your account

Get Transcripts

Retrieves full transcripts for the specified transcript SIDs

Get Message

Return details of a message

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Mailchimp and Twilio?

Our Mailchimp and Twilio integration empowers your business to deliver personalized, multi-channel campaigns by combining Mailchimp's robust email marketing tools with Twilio's reliable SMS messaging platform. Automate workflows, sync contacts, and engage your audience through both email and text messages effortlessly, all from a single interface.

Frequently asked questions

What benefits does integrating Mailchimp with Twilio offer?

Integrating Mailchimp with Twilio allows you to create cohesive marketing campaigns that leverage both email and SMS channels, increasing engagement rates and improving customer communication by reaching your audience where they are most active.

How do I set up the Mailchimp and Twilio integration?

Simply connect your Mailchimp and Twilio accounts through our integration dashboard, authorize access, and configure your preferred automation workflows to start syncing contacts and sending messages across both platforms.

Can I automate SMS follow-ups based on Mailchimp email interactions?

Yes! You can set triggers in Mailchimp based on email opens, clicks, or other engagement metrics that automatically send personalized SMS messages via Twilio to nurture leads and boost conversions.

Is my customer data secure when using this integration?

Absolutely. Both Mailchimp and Twilio adhere to strict data privacy and security standards, and our integration ensures that your customer information is encrypted and handled in compliance with industry regulations.

Are there any additional costs for using the integration?

The integration itself is free to use, but standard Mailchimp and Twilio service charges apply based on your usage of email sends and SMS messages. Check each platform’s pricing for detailed information.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Mailchimp and Twilio?

Frequently asked questions

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