Mailchimp and Zendesk Integration

Explore Triggers and Actions

New Subscriber (Instant)

Trigger new event when a subscriber is added to an audience list.

New or Updated Subscriber (Instant)

Trigger new event when a subscriber is added or updated (on profile, or email address change) in an audience list.

New List Event (Instant)

Trigger new event when the following occurs on an audience list: a campaign is sent or cancelled, a subsciber is added, unsuscribed, has a profile update, or has the associated email address changed, or cleaned.

New Unsubscriber (Instant)

Trigger new event when a subscriber is removed from an audience list.

New Customer

Trigger new event when a new customer is added to a selected store.

Link Clicked

Trigger new event when a recipient clicks a pre-specified link in an specific campaign.

New Audience

Trigger new event when an audience is added to the connected Mailchimp account.

New Campaign

Trigger new event when a new campaign is created or sent

New File

Trigger new event when a new file is added to the File Manager of the connected Mailchimp account.

Update Ticket

Updates a ticket.

Search Tickets

Searches for tickets using Zendesk's search API.

Get Ticket Info

Retrieves information about a specific ticket.

List Tickets

Retrieves a list of tickets.

Delete Ticket

Deletes a ticket.

Create Ticket

Creates a ticket.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Mailchimp and Zendesk?

Our Mailchimp and Zendesk integration empowers your team to synchronize marketing campaigns with customer support data. Automatically sync subscriber lists, track customer interactions, and deliver personalized email experiences based on support tickets and customer behavior. Streamline communication, improve customer satisfaction, and boost retention with this powerful integration.

Frequently asked questions

What benefits does the Mailchimp and Zendesk integration provide?

It enables you to sync customer data between Mailchimp and Zendesk, allowing for targeted email campaigns based on support interactions and improved customer service through unified insights.

How do I set up the integration between Mailchimp and Zendesk?

Simply connect your Mailchimp and Zendesk accounts through our integration platform, authorize access, and configure synchronization settings to start syncing data seamlessly.

Can I segment my Mailchimp audience based on Zendesk ticket data?

Yes, you can create dynamic segments in Mailchimp using Zendesk ticket statuses, tags, and customer satisfaction scores to tailor your email marketing campaigns effectively.

Is customer data synced in real-time between Mailchimp and Zendesk?

The integration supports near real-time synchronization, ensuring your marketing and support teams have up-to-date customer information for timely engagement.

Does this integration support GDPR compliance?

Yes, the integration is designed to comply with GDPR regulations, giving you control over customer data and ensuring secure handling across both platforms.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Mailchimp and Zendesk?

Frequently asked questions

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