Microsoft OneDrive
OpenPhone

Microsoft Onedrive and Openphone Integration

Seamlessly connect your OpenPhone calls with Microsoft OneDrive to streamline communication and file management.

Explore Triggers and Actions

New File Created (Instant)
Trigger new event when a new file is created in a OneDrive drive
New Folder Created (Instant)
Trigger new event when a new folder is created in a OneDrive drive
List Phone Numbers
Retrieve the list of phone numbers and users associated with your OpenPhone workspace.
Create Contact
Create a new contact in OpenPhone.
Send a Text Message
Send a text message from your OpenPhone number to a recipient.
Update Contact
Update an existing contact on OpenPhone.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Microsoft Onedrive and Openphone?

The Microsoft OneDrive and OpenPhone integration empowers your team to effortlessly save, access, and share call recordings and voicemails directly within OneDrive. Enhance collaboration by keeping all your communication files organized in one secure cloud storage, accessible anytime from any device.

Connect
Microsoft OneDrive
and
OpenPhone
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the OneDrive and OpenPhone integration work?

When you receive or make calls using OpenPhone, your call recordings and voicemails are automatically saved to your designated OneDrive folder, ensuring easy access and secure storage.

Can I share call recordings stored in OneDrive with my team?

Yes! Files saved in OneDrive can be shared with your team members or external collaborators with customizable permissions, making teamwork more efficient.

Is my data secure when syncing OpenPhone with OneDrive?

Absolutely. Both OpenPhone and Microsoft OneDrive use industry-leading security protocols to protect your data, including encryption in transit and at rest.

Do I need a Microsoft 365 subscription to use this integration?

Yes, a Microsoft 365 subscription with OneDrive access is required to enable and use this integration with OpenPhone.

How do I set up the integration between OpenPhone and OneDrive?

Simply connect your Microsoft OneDrive account within the OpenPhone app settings, select your preferred folder for saving files, and the integration will start syncing your call data automatically.

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