Microsoft Outlook
Aircall

Microsoft Outlook and Aircall Integration

Seamlessly connect Microsoft Outlook with Aircall to streamline your communication and boost productivity.

Explore Triggers and Actions

New Attachment Received (Instant)
Trigger new event when a new email containing one or more attachments arrives in a specified Microsoft Outlook folder.
New Contact Event (Instant)
Trigger new event when a new Contact is created
New Email Event (Instant)
Trigger new event when an email is received in specified folders.
Get Call
Retrieves details about a call.
Update Contact
Update a contact in Aircall.
Create Contact
Create a contact in Aircall.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Microsoft Outlook and Aircall?

The Microsoft Outlook and Aircall integration allows you to manage your calls directly from your Outlook inbox. Instantly make, receive, and log calls without switching apps, ensuring all your customer interactions are tracked and accessible in one place. Enhance your workflow with click-to-call functionality, automatic call logging, and synchronized contacts, making your sales and support teams more efficient.

Connect
Microsoft Outlook
and
Aircall
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How do I connect Microsoft Outlook with Aircall?

Simply install the Aircall add-in from the Microsoft AppSource marketplace, then log in with your Aircall credentials to sync your Outlook account with Aircall.

Can I make calls directly from my Outlook inbox?

Yes, the integration enables click-to-call functionality, allowing you to initiate calls directly from email contacts or calendar events within Outlook.

Are calls logged automatically in Outlook?

All calls made or received through Aircall while using Outlook are automatically logged and linked to the relevant contacts and emails for easy tracking.

Does the integration sync my contacts between Outlook and Aircall?

Yes, your Outlook contacts are synchronized with Aircall, ensuring you have up-to-date information when making or receiving calls.

Is the Microsoft Outlook and Aircall integration secure?

Absolutely. The integration follows strict security protocols and encryption standards to protect your data and ensure compliance with industry regulations.

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