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Microsoft Outlook
WhatsApp Business

Microsoft Outlook and Whatsapp Business Integration

Seamlessly connect Microsoft Outlook with WhatsApp Business to streamline your communication and boost productivity.

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Explore Triggers and Actions

Triggers
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Events that start automations (reorder apps to see more triggers)
Actions
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Steps your automation takes in response (reorder apps to see more actions)
New Attachment Received (Instant)
Trigger new event when a new email containing one or more attachments arrives in a specified Microsoft Outlook folder.
New Contact Event (Instant)
Trigger new event when a new Contact is created
New Email Event (Instant)
Trigger new event when an email is received in specified folders.
Send Voice Message
Sends a voice message
Send Text Using Template
Send a text message using a pre-defined template
Send Text Message
Sends a text message
List Message Templates
Lists message templates

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

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What can Ayudo do with Microsoft Outlook and Whatsapp Business?

Our integration bridges Microsoft Outlook and WhatsApp Business, enabling you to send and receive WhatsApp messages directly from your Outlook interface. Manage customer conversations, schedule messages, and sync contacts effortlessly, all within a unified platform designed to enhance your business communication workflow.

Connect
Microsoft Outlook
and
WhatsApp Business
to streamline your company's workflows, automate tasks, and boost productivity.
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Frequently asked questions

How do I connect Microsoft Outlook with WhatsApp Business?

Simply install our integration plugin and authenticate both your Microsoft Outlook and WhatsApp Business accounts. Once connected, you can start sending and receiving WhatsApp messages directly from Outlook.

Can I sync my Outlook contacts with WhatsApp Business?

Yes, the integration allows you to sync your Outlook contacts with WhatsApp Business, making it easier to manage and message your customers without switching apps.

Is it possible to schedule WhatsApp messages from Outlook?

Absolutely. You can compose WhatsApp messages in Outlook and schedule them to be sent at your preferred time, ensuring timely communication with your clients.

Does this integration support group messaging on WhatsApp Business?

Yes, you can send messages to WhatsApp Business groups directly from Outlook, facilitating efficient group communication and collaboration.

Is my data secure when using this integration?

We prioritize your data security by employing end-to-end encryption and adhering to strict privacy standards to ensure your communications and information remain safe.

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