Microsoft Teams

Etsy

Microsoft Teams and Etsy Integration

Seamlessly connect your Etsy shop with Microsoft Teams to streamline communication, manage orders, and boost your creative business productivity.

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Explore Triggers and Actions

New Channel Message

Trigger new event when a new message is posted in a channel

New Channel

Trigger new event when a new channel is created within a team

New Chat Message

Trigger new event when a new message is received in a chat

New Team Member

Trigger new event when a new member is added to a team

New Chat

Trigger new event when a new chat is created

New Team

Trigger new event when a new team is joined by the authenticated user

Create Draft Listing Product

Creates a physical draft listing product in a shop on the Etsy channel.

Get Listing Inventory

Retrieves the inventory record for a listing by listing ID.

Delete Listing

Open API V3 endpoint to delete a ShopListing. A ShopListing can be deleted only if the state is one of the following: `SOLD_OUT`, `DRAFT`, `EXPIRED`, `INACTIVE`, `ACTIVE` and `is_available` or `ACTIVE` and has seller flags: `SUPRESSED` (frozen), `VACATION`, `CUSTOM_SHOPS` (pattern), `SELL_ON_FACEBOOK`.

Update Listing Property

Updates or populates the properties list defining product offerings for a listing. Each offering requires both a `value` and a `value_id` that are valid for a `scale_id` assigned to the listing or that you assign to the listing with this request.

Get Listing

Retrieves a listing record by listing ID.

Update Listing Inventory

Updates the inventory for a listing identified by a listing ID.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Microsoft Teams and Etsy?

The Microsoft Teams and Etsy integration empowers Etsy sellers to stay connected with their shop activities directly within Teams. Receive real-time notifications about new orders, customer messages, and inventory updates without leaving your collaboration hub. Collaborate with your team effortlessly by sharing product details, tracking sales performance, and managing customer inquiries all in one place. This integration simplifies your workflow, helping you focus more on creating and growing your Etsy business.

Frequently asked questions

How do I connect my Etsy shop to Microsoft Teams?

To connect your Etsy shop to Microsoft Teams, install the Etsy app from the Teams App Store, then authenticate your Etsy account within Teams. Follow the setup prompts to customize notifications and permissions.

What kind of Etsy notifications can I receive in Microsoft Teams?

You can receive notifications for new orders, customer messages, shipping updates, and inventory alerts directly in your Teams channels or chats, ensuring you never miss important shop activity.

Can my team collaborate on Etsy order management within Microsoft Teams?

Yes! Team members can view order details, discuss customer requests, and coordinate shipping tasks all within Teams, streamlining your order management process.

Is my Etsy shop data secure when integrated with Microsoft Teams?

Absolutely. The integration uses secure authentication protocols and adheres to strict data privacy standards to protect your shop information and customer data.

Does this integration support multiple Etsy shops?

Currently, the integration supports connecting one Etsy shop per Microsoft Teams account, but you can switch between shops by updating your account settings.

Microsoft Teams and Etsy Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Microsoft Teams and Etsy?

Frequently asked questions

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