Microsoft Teams and Gmail Integration

Explore Triggers and Actions

New Channel Message

Trigger new event when a new message is posted in a channel

New Channel

Trigger new event when a new channel is created within a team

New Chat Message

Trigger new event when a new message is received in a chat

New Team Member

Trigger new event when a new member is added to a team

New Chat

Trigger new event when a new chat is created

New Team

Trigger new event when a new team is joined by the authenticated user

Create Draft

Create a draft from your Google Workspace email account

Approve Workflow

Suspend the workflow until approved by email

Add Label to Email

Add label(s) to an email message

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Microsoft Teams and Gmail?

Our Microsoft Teams and Gmail integration bridges your email and collaboration platforms, enabling you to manage Gmail messages directly within Teams. Stay organized by receiving Gmail notifications, sharing emails in Teams channels, and collaborating on conversations without switching apps. This integration ensures your team stays aligned, reduces context switching, and accelerates decision-making.

Frequently asked questions

How does the Microsoft Teams and Gmail integration work?

The integration connects your Gmail account to Microsoft Teams, allowing you to receive email notifications, share emails in Teams chats or channels, and access Gmail features without leaving the Teams interface.

Can I reply to Gmail messages directly from Microsoft Teams?

Yes, you can reply to Gmail messages within Microsoft Teams, making it easier to manage communication without toggling between apps.

Is my Gmail data secure when using this integration?

Absolutely. The integration uses secure authentication protocols and adheres to strict privacy standards to ensure your Gmail data remains protected.

Do I need admin permissions to set up the integration?

Depending on your organization's policies, you may need admin approval to connect Gmail with Microsoft Teams. However, individual users can often enable the integration for their accounts with proper authorization.

Does this integration support multiple Gmail accounts?

Yes, you can connect multiple Gmail accounts to Microsoft Teams, allowing you to manage emails from different addresses within a single Teams workspace.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Microsoft Teams and Gmail?

Frequently asked questions

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