Microsoft Teams
Microsoft Outlook

Microsoft Teams and Microsoft Outlook Integration

Seamlessly connect Microsoft Teams and Outlook to streamline your communication and scheduling.

Explore Triggers and Actions

New Channel Message
Trigger new event when a new message is posted in a channel
New Channel
Trigger new event when a new channel is created within a team
New Chat Message
Trigger new event when a new message is received in a chat
New Team Member
Trigger new event when a new member is added to a team
New Chat
Trigger new event when a new chat is created
New Team
Trigger new event when a new team is joined by the authenticated user
Download Attachment
Downloads an attachment to the /tmp directory.
Add Label to Email
Adds a label/category to an email in Microsoft Outlook.
Approve Workflow
Suspend the workflow until approved by email.
Create Contact
Add a contact to the root Contacts folder,
Create Draft Email
Create a draft email,
Find Contacts
Finds contacts with the given search string.
List Contacts
Get a contact collection from the default contacts folder,
List Folders
Retrieves a list of all folders in Microsoft Outlook.
List Labels
Get all the labels/categories that have been defined for a user.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Microsoft Teams and Microsoft Outlook?

The integration between Microsoft Teams and Microsoft Outlook empowers users to effortlessly manage meetings, chats, and calendar events across both platforms. Schedule Teams meetings directly from Outlook, join calls with a single click, and keep your communication synchronized to enhance productivity and collaboration.

Connect
Microsoft Teams
and
Microsoft Outlook
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How do I schedule a Microsoft Teams meeting from Outlook?

You can schedule a Teams meeting directly from Outlook by selecting the 'New Teams Meeting' option when creating a calendar event. This automatically adds the Teams meeting link and dial-in details to the invite.

Can I join a Teams meeting from an Outlook calendar event?

Yes, simply click the 'Join Microsoft Teams Meeting' link in your Outlook calendar event to join the meeting instantly from your desktop or mobile device.

Will my Outlook calendar automatically sync with Teams?

Yes, your Outlook calendar events are automatically synced with Microsoft Teams, ensuring your schedule is always up to date across both platforms.

Can I receive Teams chat notifications in Outlook?

While Teams chat notifications primarily appear within the Teams app, you can customize notification settings to receive email alerts in Outlook for missed messages or mentions.

Is the Teams and Outlook integration available for all Microsoft 365 users?

The integration is available to all users with a Microsoft 365 subscription that includes both Teams and Outlook. Some advanced features may require specific licensing.

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