Microsoft Teams and monday.com Integration

Explore Triggers and Actions

New Channel Message

Trigger new event when a new message is posted in a channel

New Channel

Trigger new event when a new channel is created within a team

New Chat Message

Trigger new event when a new message is received in a chat

New Team Member

Trigger new event when a new member is added to a team

New Chat

Trigger new event when a new chat is created

New Team

Trigger new event when a new team is joined by the authenticated user

Create Board

Creates a new board.

Create Column

Creates a column.

Create Group

Creates a new group in a specific board.

Create Item

Creates an item.

Create Subitem

Creates a subitem.

Create an Update

Creates a new update.

Get Column Values

Return values of specific column(s) for a board item.

Get Items By Column Value

Searches a column for items matching a value.

Update Column Values

Update multiple column values of an item.

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Microsoft Teams and Monday?

The Microsoft Teams and monday.com integration empowers teams to stay aligned and productive by bringing project updates, task management, and communication into one unified workspace. Instantly create, update, and track monday.com tasks directly within Microsoft Teams channels and chats, ensuring your team never misses a beat.

Frequently asked questions

How do I set up the Microsoft Teams and monday.com integration?

To set up the integration, install the monday.com app from the Microsoft Teams app store, then connect your monday.com account by following the in-app prompts. Once connected, you can start managing your monday.com boards and tasks directly within Teams.

Can I receive monday.com notifications in Microsoft Teams?

Yes! The integration allows you to receive real-time notifications about task updates, deadlines, and comments from your monday.com boards directly in your Microsoft Teams channels or chats.

Is it possible to create and update monday.com tasks from Microsoft Teams?

Absolutely. You can create new tasks, assign team members, update statuses, and add comments on monday.com items without leaving Microsoft Teams, making task management faster and more efficient.

Does the integration support multiple monday.com boards within Microsoft Teams?

Yes, you can connect and manage multiple monday.com boards across different Teams channels, allowing you to organize projects and workflows according to your team’s needs.

Is my data secure when using the Microsoft Teams and monday.com integration?

Security is a top priority. Both Microsoft Teams and monday.com adhere to industry-leading security standards, ensuring your data is encrypted and protected throughout the integration process.

Microsoft Teams and Monday Integration

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Microsoft Teams and Monday?

Frequently asked questions

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