Microsoft Teams and Slack Integration

Explore Triggers and Actions

New Channel Message

Trigger new event when a new message is posted in a channel

New Channel

Trigger new event when a new channel is created within a team

New Chat Message

Trigger new event when a new message is received in a chat

New Team Member

Trigger new event when a new member is added to a team

New Chat

Trigger new event when a new chat is created

New Team

Trigger new event when a new team is joined by the authenticated user

List Users

Return a list of all users in a workspace

Set Channel Description

Change the description or purpose of a channel

Send Message (Advanced)

Customize advanced setttings and send a message to a channel, group or user

List Members in Channel

Retrieve members of a channel

List Group Members

List all users in a User Group

List Files

Return a list of files within a team

List Channels

Return a list of all channels in a workspace

Kick User

Remove a user from a conversation

Invite User to Channel

Invite a user to an existing channel

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

What can Ayudo do with Microsoft Teams and Slack?

Our integration bridges Microsoft Teams and Slack, enabling your team to send messages, share files, and stay updated across both platforms without switching apps. Enhance productivity by unifying conversations and workflows, ensuring everyone stays in sync regardless of their preferred communication tool.

Frequently asked questions

How does the Microsoft Teams and Slack integration work?

The integration syncs messages and notifications between Microsoft Teams and Slack channels, allowing users to communicate and collaborate across both platforms in real-time without leaving their preferred app.

Can I share files between Microsoft Teams and Slack using this integration?

Yes, the integration supports seamless file sharing, enabling users to send and receive files across Microsoft Teams and Slack channels effortlessly.

Is the integration secure and compliant with data privacy standards?

Absolutely. Our integration uses encrypted connections and adheres to industry-standard security protocols to ensure your data remains safe and compliant with privacy regulations.

Do I need admin permissions to set up the integration?

Yes, admin permissions are required on both Microsoft Teams and Slack to authorize and configure the integration for your organization.

Can I customize which channels or teams are connected?

Yes, you can select specific channels or teams to sync between Microsoft Teams and Slack, giving you full control over your cross-platform communication.

Explore Triggers and Actions

How it works

Popular App Usecases

What can Ayudo do with Microsoft Teams and Slack?

Frequently asked questions

Built by folks who built

AI That Works for Support Teams