monday
Aircall

Monday and Aircall Integration

Seamlessly connect your monday.com workflows with Aircall’s cloud-based phone system to boost team productivity and enhance customer communication.

Explore Triggers and Actions

Sub-Item Column Value Updated (Instant)
Trigger new event when any sub-item column changes.
Sub-Item Name Updated (Instant)
Trigger new event when a sub-item name changes.
Name Updated (Instant)
Trigger new event when an item's name is updated.
New Board Created
Trigger new event when a board is created in Monday.
New Item Created (Instant)
Trigger new event when a new item is added to a board.
New Sub-Item Update (Instant)
Trigger new event when an update is posted in sub-items.
New Sub-Item Created (Instant)
Trigger new event when a sub-item is created.
Sub-Item Column Value Updated (Instant)
Trigger new event when any sub-item column changes.
Sub-Item Name Updated (Instant)
Trigger new event when a sub-item name changes.
Get Call
Retrieves details about a call.
Update Contact
Update a contact in Aircall.
Create Contact
Create a contact in Aircall.

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

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What can Ayudo do with Monday and Aircall?

The monday.com and Aircall integration empowers your team to manage calls, track customer interactions, and update project statuses all within a unified platform. Automatically log calls, create tasks from conversations, and gain real-time insights to streamline your sales and support processes. This integration ensures your communication and project management tools work in harmony, saving time and improving collaboration.

Connect
monday
and
Aircall
to streamline your company's workflows, automate tasks, and boost productivity.

Frequently asked questions

How does the monday.com and Aircall integration work?

The integration connects your Aircall phone system with monday.com, allowing you to automatically log calls, create and update items based on call activities, and synchronize customer data between both platforms for seamless workflow management.

Can I create tasks in monday.com directly from Aircall calls?

Yes, you can easily create new tasks or update existing ones in monday.com directly from your Aircall call interface, ensuring all communication is tracked and actionable items are captured without switching apps.

Does the integration support call analytics and reporting?

Absolutely. The integration enables you to view call metrics and performance data within monday.com dashboards, helping your team analyze communication effectiveness and optimize customer engagement strategies.

Is it possible to sync contacts between monday.com and Aircall?

Yes, contacts and customer information can be synchronized between both platforms, ensuring your team always has up-to-date data whether they’re managing projects or handling calls.

What are the setup requirements for the integration?

To set up the integration, you need active accounts on both monday.com and Aircall. Installation is straightforward via the monday.com Apps Marketplace, with guided steps to connect your Aircall account and customize your workflow preferences.

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